Venice Marie Fernandez

Venice Marie Fernandez PROFILE INFO CONTACT-- R. Castillo Street Barangay Centro Agdao Davao City, Philippines Passionate, willingness to learn new skills. Proficient in computer literacy skills. Experienced in customer service for two years and has the flexibility to manage different task. EXPERIENCE Jan- Fairtrade Outsourcing Customer Service Representative EXPERTISE Computer Skills Social Media Marketing Customer Service Organization Adaptability Flexibility EDUCATION 2022 Bachelors Degree Holy Cross of Davao College Bachelor of Science in Business Administration Major in Marketing 2018 Secondary Education Our Lady of Fatima Academy Inc. Accountancy, Business Management I've been a proctor who assisted clients to take their exams online. A help desk that will support and provide solution to resolve the issues on their device or internet connection. I was also a technical support who troubleshoot clients' device or connection once they are experiencing technical issues before or during their exam. March 2023 - August 2023 BPI AIA Bancassurance Sales Executive Assigned in BPI (Bank of the Philippine Islands) and BPI Family Savings Bank branches to render financial advisory services that address customer’s financial, and protection needs. Banks work together with life insurance companies to provide a wider range of financial products including protection coverage, health coverage, retirement planning, and estate planning as well as savings and investments bundled with insurance coverage. Bancassurance duty is to offer financial planning services to the existing clients of the bank. Jan 2022- Present Virtual Assistant I edit blogs, making logos and creating reels on facebook, instagram and youtube. Also, graphic design services like product promotion, presentation and canva creations. I do content creation, social media management sample like planning and post description.