Veena Aravind

As an IT executive with over two decades of industry experience, I stand out for my holistic approach to technology leadership, encompassing client relations, service delivery, operations, and strategic oversight of transitions, projects, and programs. My career is defined by a commitment to excellence in client service, operational efficiency, and the successful management of complex IT initiatives.

Core Competencies

• Client Relations Mastery: With a strong focus on building and maintaining robust client partnerships, I have a history of engaging with Senior Client Stakeholders and delivering services that consistently exceed expectations and SLAs.

• Operational Excellence: As a leader in service delivery, I oversee the seamless operation of significant business units, ensuring operational, security, and financial integrity while leading global teams of senior Service Delivery Managers.

• Transition Management Acumen: My expertise in transition management is demonstrated through the successful leadership of global teams and the provision of Transition Management support for large-scale, client-facing products and services.

• Project & Program Leadership: With a comprehensive understanding of project and program dynamics, I excel in managing enterprise-level initiatives, focusing on Transition & Transformation Management, Service Management, and Program Management to meet and exceed project goals and stakeholder expectations.

• Team Building & Development: I am dedicated to nurturing talent and have maintained a 0% attrition rate over 15+ years by fostering a culture that values continuous learning, innovation, and professional growth.