Vasuki S Ongole

Vasuki S Ongole Table of Contents Objective ................................................................................................................................................. 2 Job Experience ........................................................................................................................................ 2 1. Philips India Pvt Ltd: .................................................................................................................... 2 Responsibilities ............................................................................................................................... 2 Achievements.................................................................................................................................. 2 2. Tesco India Pvt Ltd: ..................................................................................................................... 2 Responsibilities ............................................................................................................................... 2 3. IBM India Pvt Ltd: ........................................................................................................................ 2 Responsibilities ............................................................................................................................... 2 Achievements.................................................................................................................................. 2 4. Tata Consultancy Services Limited: ............................................................................................. 2 Responsibilities ............................................................................................................................... 2 5. Satyam Computer Services Private Limited: ............................................................................... 3 Responsibilities ............................................................................................................................... 3 6. IBM India Pvt Ltd: ........................................................................................................................ 3 Responsibilities ............................................................................................................................... 3 Achievements.................................................................................................................................. 3 7. Knoah Solutions: ......................................................................................................................... 3 Responsibilities ............................................................................................................................... 3 Achievements.................................................................................................................................. 3 Skills ........................................................................................................................................................ 3 Trainings undergone ............................................................................................................................... 3 Educational Qualifications ...................................................................................................................... 4 Extra-curricular activities .................................................................................................................... 4 Address ................................................................................................................................................... 4 Objective Equipped with 6+ years of industry experience, I am seeking out a challenging position that lets me apply my writing skills and expertise to learn and grow along with the company I am in. Job Experience 1. Philips India Pvt Ltd: Worked as a Senior Technical writer in Philips India Pvt Ltd, Bangalore, from December 2012 to September 2014. Responsibilities  Writing and editing technical documents like User Manuals and Release Notes.  Updating of graphical documents like HIDD (Human Interface Design Document).  Reviewing and approving of graphics and warning messages.  Preparing power point presentations and word documents for training and maintenance. Achievements Received appreciation from the client for stream lining content in the HIDD document. 2. Tesco India Pvt Ltd: Worked as a Technical writer in Tesco India Pvt Ltd, Bangalore, from May 2012 to August 2012. Responsibilities Writing, editing, and reviewing of in-house user manuals. 3. IBM India Pvt Ltd: Worked as a Technical writer in IBM India Pvt Ltd, Bangalore, from June 2009 to December 2010. Responsibilities  Writing and editing technical documents like User Manuals and Release Notes.  Content management and review.  Preparing power point presentations for training. Achievements Received appreciation from the client during 1st module of the kraft HR BTO project for content pouring and content management. 4. Tata Consultancy Services Limited: Worked as a Technical writer in Tata Consultancy Services Limited, Hyderabad from March 2008 to February 2009. Responsibilities  Writing and editing technical documents like User Guides and Setup Guides.  Preparing Bug-fix documents and Release Notes for every software release.  Creating application specific documents like Dictionaries. 5. Satyam Computer Services Private Limited: Worked as a Technical writer in Satyam computer Services Pvt. Ltd, Hyderabad from August 2007 to Febraury 2008. Responsibilities  Writing and editing technical documents like Case studies and White papers.  Preparing user manuals for software applications.  Creating power point presentations, mailers, and flyers. 6. IBM India Pvt Ltd: Worked as a technical support executive in IBM India Pvt Ltd, Hyderabad from June 2006 to July 2007. Responsibilities  Solving technical issues regarding hardware peripherals like Printers and Scanners.  Helping the customers regarding hardware and software installations and uninstallations.  Providing customer support by answering their queries regarding MS Office and outlook. Achievements Secured 100% quality score in call quality, duration, communication skills, and solution provided to the customers. 7. Knoah Solutions: Worked as Technical support officer (voice) in Knoah Solutions from November 2005 to February 2006. Responsibilities  Helping the customers regarding internet issues.  Solving technical issues regarding Firewall and anti-virus installation and uninstallation. Achievements Achieved 98% quality score in call quality, duration, communication skills, and solution provided to the customers. Skills       Adobe frame maker 7.0 MS Word Adobe acrobat reader SnagIt Adobe Dreamweaver Photoshop. Trainings undergone Adobe Framemaker 7.0 and SnagIt Educational Qualifications    Bachelor’s Degree in Mechanical Engineering from N.B.K.R Institute of Science and Technology, affiliated to Sri Venkateswara University, Tirupathi, AP, with an aggregate of 56.5% in the year 2005. Secured 76.6% in Board of Intermediate Examination from Narayana Junior College, Nellore, AP in the year 2001. Secured 81% in the Secondary School Of Education from Dr.S.R.K. School, Nellore, A.P in the year 1999. Extra-curricular activities    Participated and won prizes in essay writing, debate competitions, and general knowledge tests at district level. Well trained in classical music and obtained first prize in music competitions in district level. Obtained prizes in many painting competitions. Address #401 – KK Towers, Balaji Layout, Kaggadasapura, Bangalore – 93 Mob:- Vasuki S Ongole