Vasti Lopez

I am an airline operations and customer support professional with senior experience in high-volume contact centre environments. My career has focused on escalation handling, service recovery, and supporting operational workflows within regulated aviation settings. I have worked extensively with high-profile and loyalty customers, ensuring accurate documentation, follow-up and compliance with service standards. Across roles in aviation, luxury hospitality in the Caribbean and coordination, I bring strong organizational skills, attention to detail, and the ability to support teams and processes in fast-paced environments.