WORK EXPERIENCE
05/09/2015 – 01/11/2015 – София, Bulgaria
security guard
"Security Alfa Group Bulgaria" LTD
◦ Security and access.
21/09/2017 – 30/11/2017 – София, Bulgaria
Vasil
Videnov
bus route supervisor
"Union Ivkoni" LTD
◦ Coordinating the movement of vehicles, routes and drivers according to the
set schedule.
DATE OF BIRTH:
10/08/1996
30/09/2019 – CURRENT – Sofia, Bulgaria
CONTACT
Social Media Specialist
"Sitel Bulgaria" LTD
Nationality: Bulgarian
◦ Processing of contacts and complaints and for the monitoring and
moderation of J&J's social media channels
◦ Handles and processes inquiries and complaints as a result of learned
processes and work instructions
◦ Processes escalates all incoming mailbox messages for a specific country or
brand, including inquiries
◦ Responsible for the positive performance of the customer when acting on
behalf of J&J and its brands
◦ Edits and moderates J&J's social media channels, mediates and marks all
mentions
Gender: Male
Voluiak, str.41, №7
1346 Sofia, Bulgaria-(-
EDUCATION AND TRAINING
15/09/2010 – 16/06/2015 – Sofia, Stolichna, Sofia, Bulgaria
Technician of energy facilities and installations
Professional High School of Transport and Energy "Henry Ford"
https://www.pgtehford.com
15/09/2015 – 28/07/2020 – Sofia, Bulgaria
Bachelor's degree in "ETEESPO"
Technical University of Sofia
https://tu-sofia.bg
LANGUAGE SKILLS
MOTHER TONGUE(S): Bulgarian
English
Listening
C1
Reading
C1
Spoken
production
C1
Spoken
interaction
C1
Writing
C1
DIGITAL SKILLS
Microsoft Office Social networks(Facebook LinkedIn Twitter Instagram Youtube etc) P
hotoshop Adobe Premier Pro Manychat Wordpess Content Creation Shopify S
ocial Media Management Canva Amazon Workspace Sellercentral