Vash Steven Lirio

My name is Vash, I’m a customer support and technical support professional with experience in handling complex issues, sales, and customer satisfaction. I’ve worked as a Subject Matter Expert and Senior Agent, where I not only resolved customer concerns but also improved team performance and KPIs like CSAT and sales. I’m skilled in troubleshooting, communication, and turning conversations into solutions—and opportunities. I’m excited to bring that same energy into a role where I can connect with customers and drive results.