Varsha Chaudhary

Curriculum Vitae Varsha Chaudhary-) Email : -Customer Service and Business Development Expert who identifies customer needs and delivers effective solution to problems. Expertise in Client Servicing/Management, Operation(Backend). Seeking a Challenging role with any growing/startup organization to use my skills for long term association. Helped one US Magazine named “Healthy Moms” in it’s promotional and client management activities including emailing, suggesting diets and other related work for the Project. Worked for 3 different global sellers who are listed on E-bay, Amazon, Indian E-commerce websites selling the products and managed their orders, inventories and related responsibilities. Associated with one of the US Relationship website and played a role as Relationship expert/consultant. Few of the projects were for short terms and alternatively where I performed as customer support. Skidos Labs Pvt. Ltd. Location – Work from Home Designation – Customer support Manager Period – May 2020 to May 2022 Role: Work was to handle customers on Email, Live chat video/phone calls. Involved in researching new products for the company, analyzing the competitive market Playing educational games and check for bugs if there is any. Coordinating internal team on various calls/team meet’s about how the research can be used for future business. Handling payment disputes raised by user’s bank. ImpexDocs.Com.au Location - Noida Designation – Export Documentation specialist Period – July 2019 to Feb 2020 Role: Responsible for preparing Export documents for Australian Exporters Handling Queries/Calls on Phone/Chat/Email received from Australian Agriculture Department. Had a task to manage billings and details on OUTLOOK and Xero software. ABSAS SOLUTION(MyAssignmenthelp.com) Location - Noida Designation – Senior chat/call sales Executive (Full Time Work from home) Period – June 2016 to June 2019 Role: Dealing with clients Globally on live chats/calls. Selling writing Help. Helping students in negotiating with Experts their service charges. Eduwizards Info-solutions pvt.Ltd Location – Noida Designation – Senior Executive (Operation) Period – Oct 2014 to May 2016 Role : Responsible for Team Handling Screening Tutor’s profile to list them on the website Interacting Tutors/students on Live Chat/phone/Email. 99acres.com (Infoedge India ltd.) Location- Noida Designation – Senior Executive (Telesales) Period – Nov 2011 to Aug 2014 Role: Handling Incoming Calls/Chat Build Client Relationship. Handling Key Accounts & their renewals. Lead generation through cold calling/Telesales. Computers Links Pvt. Ltd Designation – Customer Care Executive Period – Sept 2009 to Oct 2011 Quick Grasping Power Self Motivated Efficient and Punctual in fulfilling my Responsibilities. Good analytical and problem solving skills. Excellent Interpersonal skills. Microsoft Office, Excel, Power Point, Internet savy. DEGREE YEAR UNIVERSITY/BOARD M.B.A 2016 M.B.A (Marketing,) From Amity University (Correspondence) M.A 2014 CCS University, Meerut, (Correspondence) Date of Birth : 17-June-1991 Language Known Hindi, English, Punjabi (Understand) Marital Status Married Address Sector 70, Noida Declaration: I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the Above-mentioned particulars. Place : Noida Varsha Chaudhary