Vannyrie Reyes

VANNYRIE S. REYES Work Experience ​ Smart Circle International ​​ ​ ​ Compliance Analyst / Activation ​ ​ ​ ●​ ●​ ●​ ●​ Newport Beach, CA ​ ​ (July 2024 - September 2025) Respond to approximately 300 emails received every day Activate representatives to their designated retail company Checked and assessed all information sent by representatives before activating them Sent emails to all ICD owners regarding any discrepancies in names and requirements being submitted ​ AsIsOffers - Flexscale Campaign ​​ ​ Cold Caller /Admin Assistant​ ​ ​ ​ ​ ​ Denver, CO (January 2024 - June 2024) ●​ Collaborate with real estate agents, property owners to confirm about the property ●​ Communicate regularly with clients to provide updates on potential acquisitions and to address any concerns or questions they may have ●​ Enter property details, client information, and other relevant data into databases ●​ Coordinate and schedule property showings, client meetings, and other appointments ●​ Respond to emails, inquiries, and client communications AT&T - DIRECTV Billing and Sales ​ ​ ​ ​ ​ ​ Davao, PH Customer Service Representative​ ​ ​ ​ ​ (June 2022 - January 2024) ● Handling 50-60 inbound calls from customers about their billing disputes and concerns ● Sold hundreds of premium channels and internet fiber connection ● Processing payments via credit/debit, check, or bank accounts ● Tailoring communication style to meet the needs of diverse customer personalities ● Maintaining accurate and detailed records of customer interactions B2B LEAD GENERATION​​ ​ ​ ​ ​ ​ San Diego, CA Growth Specialist​ ​ ​ ​ ​​ (April 2024-December 2024) ●​ Research, identify and qualify leads based on client’s criteria based on industry ●​ Submitted 50-55 qualified leads everyday out of an average of 700 leads assessed every day ●​ Maintaining data quality (to over 20,000 leads listed on the master list) ●​ Organize and manage records by entering data into spreadsheet from day to day leads ​ RESEARCH AND DEVELOPMENT​ ​ ​ ​ N. Cotabato, PH Administrative Assistant (Intern)​ ​ ​ ​ ​ ​ (March - June 2022)​ ​ ​ ●​ Responded to all requests coming from almost 100 University Professors who conducted their research studies through phone call and email. ●​ Scheduled an appointment, booked a meeting for the Vice President of Research Department ●​ Uploaded all conducted research studies on the database including its budget ●​ Organized and categorized hundreds of conducted research studies conducted by both professors and students Skills and Qualifications ●​ Admin Support ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Able to communicate effectively through written and oral forms Cold Calling (RingCentral, Avaya, Genesys) Customer Experience Calendar Management Data entry Data Mining List Building (LinkedIn SalesNavigator, PipeDrive) Database Management (HubSpot, MLS, Salesforce, Rio, Accurate, Sterling, Pipedrive)​ Email Management Google Suite ​ ​ ​ Graphic Design (Canva) Lead Generation (Leadzolo, NeedToSellMyHouseFast, ISpeedtoLead, GeoPoint, LinkedIn Sales Navigator, Apollo) Microsoft Workspace, Outlook Project and Contact Management (Slack, Zapier) ​ Research (Zillow, Redfin, Trulia, Realtor)​ ​ ​ ​ Related Trainings and Certifications Earned ●​ Participated in Virtual Assistant Trainings ●​ Certificate of Academic Excellence Award given by the University- CBDEM (College of Business, Development, Economics and Management) Department ●​ Certificate of Recognition and Medal for the service rendered in University of Southern Mindanao being the University’s Treasurer in ROTC (2018) - handling the University’s Budget Education University of Southern Mindanao, Kabacan, North Cotabato -) ​ Graduated, BS in Economics, Cum Laude