I am an experienced Customer Care and Sales Specialist with a firm grip of the English language in both spoken and written, a fast learner, an efficient worker that focuses on quality and needs minimal to no supervision when working. A customer service and technical support representative of 7 years I have done: Basic to advanced troubleshooting over the phone and through e-mail. Answered billing and account queries for customers. Processed orders and deliveries. Booked flights and assist of customer queries.