Vannela Alyssa Nuñez

SUMMARY An individual with a great ability and has a strong background in customer relations. Helps and resolves customers with complaints and questions. Handle tasks with accuracy and quickly able to adapt to changes . Excel Vannela Alyssa E. Nuñez CRM WORK EXPERIENCE CDO 2CYCLES MKTG. CORP | CUSTOMER SPECIALIST Oct. 2017 – Feb. 2021 ✓ Assisting customers ✓ Taking calls ( Inbound and Outbound) ✓ Answering queries CONTACT Phone :- Ad dress : Phase 2A Villa Trinitas Subd. Bugo, Cagayan de Oro City E-mail:- REPUBLIC BISCUIT CORP. | QUALITY INSPECTOR July 2016 – Sept. 2016 ✓ Inspecting that the products we released to the market is safe . ✓ Making reports ✓ Cheking quality AZPIRED INC. | CUSTOMER SERVICE REPRESENTATIVE November 2016 ✓ Taking calls ( Inbound and Outbound calls) EDUCATION Skill Highlights: BS TOURISM MANAGEMENT PHINMA-CAGAYAN DE ORO COLLEGE 2012 -2016 ✓ ✓ Customer Service Oriented Communication Skill ✓ Basic Computer Skill ✓ Flexible LANGUAGES Certifications: ✓ Cebuano ✓ Tagalog ✓ English HOBBIES ✓ ✓ ✓ Travel Listening to music Cooking ✓ Developing Customer Service Excellence for Peak Performance ✓ Customer Relations Management ✓ Upgrading Skills in Customer Relations, Personality Development and Food & Beverage Handling Reference: Ms. Lexcelle Grace T. Bais Customer Care Supervisor-