Vanity S. Liwanag-Mendoza
91-B Marcos St., Brgy 01 Bisig Ng Kabataan,
Sangandaan, Caloocan City, Philippines 1408
Mobile Number: - / -
Email Address:-
CAREER OBJECTIVE
To use the knowledge and skills that I’ve gained from my BPO experience in the best possible way to
achieve the client’s Mission and Vision
EDUCATION
Passed the December, 2010 Nursing Licensure Examination
Tertiary:
Bachelor of Science in Nursing
Our Lady of Fatima University (Marulas, Valenzuela City)
June, 2006 – March, 2010
Secondary:
High School Education
Manila Central University (EDSA, Caloocan City)
June, 2002 – March, 2006
Primary:
Elementary Education
Manila Central University (EDSA, Caloocan City)
June, 1996 – March, 2002
JOB HISTORY
Email Vision Ambassador
Microsourcing
32nd Flr., Robinsons Cyberscape Beta Bldg., Topaz & Ruby Rd., Ortigas Center, Pasig City
May 02, 2017 - Present
Senior Customer Care Email Specialist
Concentrix (formerly IBM Global Process Services)
G/F Bldg. E, UP AyalaLand Technohub, Commonwealth Ave., Quezon City
July 09, 2011 - February 18, 2017
SKILLS
Can speak and write in English language fluently
Can operate a Mac or Windows computer and iOS devices
Knowledgeable in using MS Office and iWork applications
Has a typing speed of 45 words per minute
Multi-tasking capabilities
Analyse problems thoroughly and provide accurate solutions
CHARACTER REFERENCES
Jessie Borce
Customer Service Associate
Infinit-O
-
Lea Renigado
IT Supervisor
ITech System Solutions
-
Vincent Natividad
Former Team Capt.
Microsourcing
-
I hereby certify that the information provided above is true and correct to the best of my knowledge
and belief.
Vanity S. Liwanag-Mendoza
