JOB OBJECTIVE:
QA Manager with experience leading
end-to-end QA processes,
implementing automation frameworks,
and optimizing CI/CD pipelines.
Expertise in driving process
improvements and delivering highquality software on a scale. Looking to
leverage technical skills and leadership
to contribute to a forward-thinking
organization.
CORE COMPETENCIES
VANITHA MOHANRAJ
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PROFILE SUMMARY
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QA Manager with 13+ years of experience in delivering robust software solutions in ecommerce and FinTech, proficient in end-to-end QA processes, including test strategy
development, automation, defect tracking, and performance optimization.
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Inspirational leaders foster trust, transparency, and open communication while promoting
inclusivity and continuous learning.
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Proficient in manual and automated testing, focusing on quality assurance and implementing
best practices to boost efficiency and effectiveness.
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Skilled in creating test plans, test scenarios, and test data, mapping business requirements
into technical testing strategies that ensure comprehensive test coverage and minimal
defects in production.
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Excellence in Functional, Regression, and User Acceptance Testing (UAT), mapping business
requirements to technical testing strategies for optimal performance and user experience.
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Introduced continuous integration and continuous deployment (CI/CD) pipelines to
streamline testing and ensure timely and high-quality software deliveries.
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Well-versed in designing and implementing automated testing solutions for web applications
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Experienced in Scrum ceremonies, including sprint planning, daily stand-ups, and
retrospectives, ensuring efficient project delivery in Agile environments.
Manual & Automation Testing
Regression & Performance Testing
Functional Testing
User Acceptance Testing (UAT)
Test Scripts
Software Testing Life Cycle (STLC)
Defect Management
Test Case Management
Agile Methodology
Bug Tracking & Reporting
Test Automation Frameworks
API Automation Testing
Continuous Integration (CI/CD)
TDD (Test-Driven Development)
QA Roadmap Development
Team Building, Mentoring &
Leadership
SOFT SKILLS
Critical Thinking
Observant & Team Player
Analytical & Collaboration
Solutions-oriented
CERTIFICATION
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Microsoft Certification Course in
.NET from Nungambakkam in 2011
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EDUCATION
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Master of Computer Technology (Integrated 5-Year Course), in 2011 from St. Peter’s
Engineering College, Anna University, Chennai, India
ACHIEVEMENTS
Project Leadership:
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Led the "Warehouse Stock Consolidation" project to enhance sales on the Ounass platform,
developing a comprehensive test strategy for backend, frontend, and related workflows
(Magento, inventory management, retail management, warehouse management, and 3PL
systems), ensuring seamless testing of user and system workflows while maintaining
compatibility across shared brand processes.
Team Management:
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Built QA teams from scratch at Create Group, fostering collaboration, skill development, and
open communication. Managed resources, performance, and capacity planning to ensure
timely project delivery and strong team engagement.
Automation Strategy:
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Spearheaded an automation initiative to automate all test cases using a Selenium/Playwright
tool. Overcame challenges like extended test durations and code maintainability by proposing
a shift to API testing with Rest Assured for full automation, while restricting UI testing to
essential workflows. This approach was approved by the business, improving test coverage
and marking the start of QA streamlining at Ounass team.
Build Quality Improvement:
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Introduced a proactive approach to enhance build quality by incorporating critical QA test
cases into the pipeline and configuring Jenkins to automatically run these tests upon each
merge to the master branch, ensuring each build's success was contingent on passing these
tests and improving overall build quality and reliability at amazon.
Test Efficiency Optimization:
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Implemented parallel and staggered test case execution across multiple platforms in amazon
desktop application project KDP, reducing manual execution time from 10 days to just 2 days
and eliminating the need for 4 manual resources. Additionally, adjusted infrastructure and
developed custom automation to record and replay user actions.
System Stability & Load Testing:
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Led initiatives to improve system stability and durability in the Level Shoes production
environment by introducing the "Loadster" tool for load testing, enabling the comparison of
the performance and stability of the new and existing infrastructures.
TECHNICAL SKILLS & TOOLS
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Test Management & Bug Tracking: TestRail, JIRA, Bugzilla, Trello
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Continuous Integration/Continuous Deployment (CI/CD): Jenkins (Master-Slave Configuration), CI/CD Pipelines, Docker, GIT, Bitbucket,
New Relic
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Automation & Testing Frameworks: Selenium, Junit, Appium, Playwright, Cucumber (BDD Approach), Keyword driven Automation
Framework
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API & Load Testing: Postman (API Testing), Loadster (Load Testing Tool), JMeter, Swagger
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Development Approaches: TDD (Test-Driven Development), BDD (Behavior-Driven Development), POM
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Programming & Scripting Languages: Java, JavaScript, SQL
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Security & Code Analysis: OWASP, Static Code Analyzers
WORK EXPERIENCE
QA Manager (Consultant) | Freelance
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Providing expert guidance, leadership, and consultancy on QA processes, methodologies, and best practices to ensure quality assurance
excellence.
Conducting in-depth root cause analysis on recurring quality issues, implementing strategic preventive measures to elevate long-term
product quality.
Establishing and monitoring key performance indicators (KPIs) for QA teams, ensuring alignment with organizational quality objectives and
continuous tracking of improvement.
Pioneering advanced automation testing frameworks, integrating with CI/CD pipelines to facilitate seamless deployment and reduce testing
cycles.
Directing the alignment of QA processes, methodologies, and best practices with organizational goals to drive quality assurance excellence.
Developing and implementing QA roadmaps that align with both business goals and technological innovations.
Leading process improvements by focusing on automation, efficiency, and testing excellence.
Providing expert direction across functional, performance, security, and automation testing domains.
Managing QA activities across multiple projects, ensuring on-time delivery, budget compliance, and adherence to quality standards.
Compiling and presenting detailed QA reports, metrics, and insights to senior management and key stakeholders.
Championing innovation in QA by integrating new tools, techniques, and industry best practices.
Building and maintaining strong client relationships, delivering trusted QA consultancy and support.
QA Manager - United Arab Emirates | Level Shoes (E-Commerce)
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Jan’22 – Apr’23
Supervised quality assurance across digital projects, guiding supplier teams from pitch to delivery.
Collaborated with business analysts, developers, and project managers to define requirements and quality metrics.
Built strong relationships with cross-functional teams, clients, and suppliers for seamless collaboration.
Identified and selected top-performing QA suppliers to support operations and project success.
Developed and executed strategies for manual and automated testing.
Managed multiple projects concurrently, ensuring timely and high-quality results.
Conducted diagnostic and system testing, providing detailed insights to stakeholders.
QA Manager – United Arab Emirates | Payfuture (Fin-Tech)
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Apr'23 – Mar'24
Led software deployments into production, ensuring quality standards, minimizing risks, and enhancing customer satisfaction.
Promoted advanced testing methodologies like BDD and TDD to improve code reliability and reduce defects early in development.
Ensured quality gate compliance by verifying testing, code reviews, and acceptance criteria before deployment.
Provided leadership to the QA team, aligning goals with project and organizational objectives.
Managed team performance through regular evaluations and skill development opportunities.
Planned team capacity based on project timelines, ensuring resource allocation met project needs.
Developed testing strategies and automation frameworks for non-functional tests, improving sales performance during peak periods.
Identified and mitigated deployment risks in collaboration with cross-functional teams.
Ensured compliance with change management protocols, including stakeholder communication during deployments.
Drove continuous process improvements based on lessons learned from past deployments.
Established agile QA standards, enhancing the efficiency and adaptability of testing processes.
Contributed to feature prioritization in stakeholder discussions during roadmap and sprint planning.
Defined and tracked quality metrics to measure testing effectiveness and overall product quality.
QA Manager - United Arab Emirates | Create Group (UAE Culture & Tourism Websites)
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Mar'24– Present
Jul'21 – Jan'22
Developed comprehensive test strategies and took ownership of all QA deliverables to ensure high-quality outcomes.
Led and managed a team of remote QA engineers, providing guidance and support to ensure efficient execution of tasks.
Designed and implemented end-to-end automation for payment flows using Selenium and headless testing methodologies to optimize
automation efficiency.
Introduced and enforced best practices within the team by researching and integrating tools such as static code analyzers, OWASP, Swagger,
and others.
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Contributed to business analysis and DevOps functions by writing Gherkin user stories, initiating the setup of CI/CD pipelines, and taking
on other relevant tasks in a startup environment.
QA Lead – United Arab Emirates | Al Tayer (E-Commerce)
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Oversaw a remote team of 5 in end-to-end QA testing, focusing on product quality and best practices.
Developed and reviewed test plans, ensuring adaptability to evolving risks, priorities, and schedules.
Collaborated with management to define QA direction, ensuring adherence to industry best practices.
Published status reports, tracked defects/issues, and ensured sign-offs for key project milestones.
Championed Test-Driven Development (TDD) adoption, improving Agile workflow efficiency.
Integrated API testing using Postman and JMeter, enhancing testing capabilities.
Spearheaded successful POC for Behavior-Driven Development (BDD) with Cucumber, fully implementing it across the team.
QA Lead – Chennai (India) | Amazon Development Center (E-Commerce & E-Learning)
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Nov'18 – Jul'20
Nov'11 – Nov'18
Led Agile testing with a team of 8 QA professionals, also serving as Scrum Master and Triage Owner.
Conducted UAT for redesigned desktop app, identifying CX issues before launch.
Facilitated weekly customer feedback sessions, gathering insights from social media for post-launch evaluation.
Enhanced C++/QT automation framework, reducing regression execution time from 5 to 3 days.
Directed various testing activities, including Black Box, Integration, Functional, Regression, Usability, and Performance testing.
Set up a continuous deployment and testing environment using Jenkins for streamlined development.
Performed AHT Analysis to track and address performance issues during regression cycles.
Led daily Bug Triage sessions to prioritize critical issues and deferred fixes.
Managed cross-browser testing with 100% coverage and logged defects in Jira for efficient tracking.
PREVIOUS EXPERIENCE
QA Manager (Consultant) | Global
Mar’24 – Present
QA Manager – United Arab Emirates | Level Shoes
Apr’23 – Mar’24
QA Manager – United Arab Emirates | Create Group
Jan’22 – Apr’23
QA Manager – United Arab Emirates | Payfuture
Aug’21 – Jan’22
QA Lead – United Arab Emirates | Al Tayer
Nov’18 – Jul’20
QA Lead – Chennai (India) | Amazon Development Center
Nov’11 – Nov’18
Technical Content Developer – Chennai (India) | Softlogic Systems
May’11 – Nov’11
PERSONAL DETAILS
Address
: Dubai, UAE
Date of Birth
: 23rd March 1989
Languages Known
: English, Tamil, Malayalam
Visa Status
: Residence Visa(Dubai)
Nationality
: Indian
