Vanezza Grace Capul

Vanezza Capul Medical Virtual Assistant EXPERIENCE I am Vanezza Grace Capul, a highly passionate, achievement-driven, and flexible Virtual Assistant. My goal is to help business owners and clients reach their ultimate goals while making a meaningful and lasting contribution to the success of their company. Ilucent (Medical Virtual Assistance Agency) March 27, 2018 to July 25, 2024 I handle the end-to-end medical billing and claims process, including verifying patient insurance and eligibility, reviewing documentation, and ensuring accurate coding and claim submission. I process and submit claims to insurance companies, monitor claim status, and follow up on unpaid or denied claims. I also manage denials by correcting errors and resubmitting claims when needed, post payments from ERAs and EOBs, and maintain accurate tracking of receivables to ensure timely reimbursement. SilverScript August 8, 2024 to March 1, 2026 I worked at SilverScript, where I handled medical billing and claims processing, including insurance verification, claims submission, payment posting, and follow-ups on denied or unpaid claims. I ensured accurate coding and compliance with Medicare guidelines while supporting timely and efficient reimbursement. EDUCATION Class of 2013 Bachelor of Science and Business Management Ateneo De Davao University SKILLS Email Management Customer Service Data Entry Eye For Detail Medical Billing Data Research CRM Management Client Communication Administrative Task TOOLS CONTACT --Purok 6, Brgy. Limao, Island Garden City of Samal, Davao Del Norte, 8119 HubSpot Google Workspace (Docs, Sheets, Gmail) Asana Slack Teams Criterions