Vanesse Jane Cambalon
Contact information:
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Purok 1, Bayview, Sasa Km. 11,
Davao City, Philippines
-live:.cid.df-c5595ef
Objective
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Skills and Interest
Computer literate (able to use Microsoft Word, Excel and PowerPoint)
Typing Skill 45-50 wpm
Internet Savvy
Good in oral and written English communication
Loves art, music (singing), dancing, and nature
Work Experience
VIRTUAL COMPANION / CHAT AGENT
RARE AGENCY | Dec 2020 – June 2021
Responding to subscriber queries in a timely and accurate way, via live chat
Identifying subscriber needs and helping them use specific features
Making creative/artistic captions and stories to sell contents
Share feature requests and effective workarounds with team members
Gather subscriber feedback and suggestions
CUSTOMER CARE REPRESENTATIVE – CHAT and EMAIL SUPPORT
AWESOME OS, PHILIPPINES | 2018 – 2020
Caters to clients’ order inquiry through live chat and email
Order tracking
Perform credits and refunds
Performs item replacements and reshipping
COMPANY SECRETARY/ADMIN STAFFF
1618 ENTERPRISE CORP, PHILIPPINES | 2015 – 2016
Maintain files and records
Receive clients and visitors
Handling and liquidating company’s weekly budget
Product inventory
Banking
Performs item replacements
Office management
EDUCATIONAL BACKGROUND
COLLEGE
University of Southeastern Philippines
Bachelor of Science in Entrepreneurship
Davao City -)
SECONDARY
F. Bangoy National Highschool
Davao City -)
PRIMARY
Osmeña Elementary School
Davao City -)