VANESSA
YHUI ROJAS
VIRTUAL ASSISTANT
ACADEMIC BACKGROUND
Lourdes College
Bachelor of Science in Nursing
A.Y-
WORK EXPERIENCE
Healthcare Virtual Assistant
ABOUT ME
I am a Compassionate and dedicated
professional driven to provide the
utmost quality service where I can
maximize my strong organizational
skills, work experience, and ability to
work well with people. I am an
experienced virtual assistant for 1 year
now. My job includes admin tasks,
medical transcription, appointment
setting, data entry, live scribe, email
and chat support and many more.
CONTACT
Address
Bulua, Cagayan de Oro City,
Misamis Oriental, Philippines 9000
Phone
-
Email-
SKILLS AND ABILITIES
- Customer service
- Highly organized and efficient
- Excellent communication and
interaction skills
- Knowledgeable in Google Docs,
and Sheets
- Knowledgeable of social platforms
including LinkedIn,
Twitter, Facebook, Instagram
- Basic design skills (Canva)
- Organization Skills
- Leadership Skills
Advantage Vision Center - Optometry
(August 2021 - Present)
Tasked to scribe (live) in a patient encounter,
interview patients, verify patient insurances,
order products, and a personal virtual
assistant to my client.
Customer Support (Chat/Email)
Maxim (May 2021-July 2021)
I address customer issues and resolve them
in a timely and efficient manner and
Interact with customers on a variety of
channels such as email, phone, and social
media.
Emergency Room Nurse
Polymedic Medical Plaza
(February 2020 - July 2021)
Performed assessment and triaging of
patients.
Gathered medical information of patients.
Established rapport with patients to gain a
good interpersonal relationship.
Confer with clients via phone to provide
information about hospital offers and
services, take messages, and schedule
appointments.
Maintained a detailed delivery calendar to
coordinate schedules and appointments of
clients to Doctors.
Conducted 24 hours hospital daily census
reports.
