Vanessa Tamio

I am Vanessa Tamio, a Certified Nurse Assistant and Phlebotomist with technical training in Medical Virtual Assistance. My background combines hands‑on patient care with strong administrative and digital support skills, making me well‑suited for clinical support and healthcare administration roles. I am based in Tanza, Cavite, Philippines, and actively seeking opportunities to contribute to teams that value efficiency, clear communication, and patient‑centered service.

• Healthcare & Patient Support
• Certified Nurse Assistant (CNA) and Phlebotomy training
• Patient care, lab procedures, specimen collection, and clinical documentation
• Knowledge of medical workflows, prior authorizations, and escalation processes
• Administrative & Digital Support
• Scheduling, calendar management, and workflow coordination
• EMR/EHR systems (eClinicalWorks), CRM platforms, and Microsoft Teams/Zoom
• Google Workspace, Excel, and digital troubleshooting
• Virtual Assistant Training & Tasks
• Appointment setting, documentation, and data entry
• Handling phone calls, customer inquiries, and support tickets
• Time‑tracking compliance and adaptability to overnight shifts
• Technical Skills
• WordPress development (PHP, JavaScript/React, HTML, CSS, MySQL)
• Strong adaptability to new systems and digital tools

• Delivered patient care and lab support with accuracy and empathy.
• Managed clinical documentation and scheduling, ensuring smooth operations.
• Supported digital administration tasks, including prior authorizations and troubleshooting.
• Trained in Medical Virtual Assistance, handling tasks such as appointment setting, EMR/EHR updates, and customer service.
• Experienced in overnight/graveyard shifts, maintaining productivity and focus.

• Clear and professional communication
• Adaptability to evolving healthcare and digital systems
• Strong problem‑solving and organizational skills
• Commitment to efficiency, accuracy, and patient‑centered servic