Vanessa Villamor Perez
3069 Makiling Subd., Anos
Los Baños Laguna, Philippines
Cell no-
Email Add: -Skype Id:-
Educational Background
Bachelor of Science Information Technology
Trace College Los Baños Laguna-
Certified Nursing Aide
(March 19, 2005)
AMA School of Medicine, Calamba City
Secondary Education
Los Baños National High School (April 10, 2003)
Elementary
Sto. Niño Elementary School, Calapan Oriental Mindoro
Employment Record
Company: Infinite Links
Location: Los Baños Laguna
Account: US Timeshare Appointment Setting
Job Title: Customer Service Representative for Outbound sales
Date: June 06, 2006 to October 13, 2008
Job Details: Scheduling appointments for potential customer
Company: Acquire Asia Pacific Philippines
Location: Eastwood City Libis
Account: Dodo Australian Telco.
Job Title: Customer Service Representative for Outbound sales
Date: October 15, 2008 to April 30, 2010
Job Details: Cold Calling, Selling internet , phone and mobile service
Company: Convergys Philippines
Location: Nuvali Sta. Rosa Laguna
Account: Tier 3 Dun & Bradstreet USA
Job Title: Processing Analyst Back Office
Date: June 27, 2011 to October 27, 2012
Job Details: Doing Monthly Account receivable via DOS programming
Company: Teletech Sta rosa
Location: Robinson Sta. Rosa, Laguna
Account: Telstra Bigpond
Job Title: Technical Support Representative
Date: October 30, 2012 - May 31, 2013
Job Details: Supporting VOIP Service, Telephone, Internet and Mobile Services
Company: West Contact Solution
Location: Export Bank Plaza, Makati
Account: Comcast
Job Title: Technical Support Representative
Date: October 28, 2013 – Jan 06, 2018
Job Details: (Supporting Telephone, Xfinity TV, Internet connection, Wireless Support)
Company: Channel Partner
Location: Homebased Jobs
Job Title: Administrative Support (project for 5months)
Date: March 5, 2018 – July 27,2018
Job Details: (Activation, Shipping, Porting Process, Email Support, Technical Support and Daily Summary Report)
Skills
Computer Literate:
Java Programming
Turbo C++
Microsoft Visual Basic
Application Software
Microsoft Office
Varsity Swimmer:
Trace College Los Baños
Volunteering activities:
South East Asian Games - December 2005
- Merchandise and Awards Staff
Philippine Olympic Festival – June-
- PASA secretariat
- Athletes Welfare Asst
5th ASEAN Inter-Club
Age Group Swimming Championship 2006
Seminars/Trainings Attended:
Red Cross Training (First Aide) March 05
Volunteer’s Training for 23rd Southeast Asian Games (Nov, 12 2005)
Y4IT 2006 UP Diliman
Confidence Personality Rapport Training good customer service
Acknowledge Empathy and Reassurance Training for good customer service
Personal Information
Age: 31
Sex: Female
Religion: Jehovah’s Witness
Weight: 75 kilos
Height: 5’4
Date of Birth: August 05, 1986
Place of Birth: San Pablo Laguna, Philippines
Language: English and Filipino
