Vanessa N. Fran

About Me A dedicated and goal-driven professional with a passion for excelling in my chosen field, I am a job-oriented individual committed to becoming a successful and performing employee. As an opportunity seeker, I thrive on gaining knowledge to continuously improve my skills, and I approach my work with a high level of professionalism. Education VANESSA FRAN MEDICAL TECHNOLOGIST Date of Birth January 14, 2000 BACHELOR OF SCIENCE IN MEDICAL LABORATORY SCIENCE- Nationality Filipino Dipolog Medical Center Foundation Marital Status Single Contact Dipolog City Zamboanga Del Norte Philippines-- Work Experience Virtual Buddy 24/7 / Customer Service Specialist -) Answer inbound customer/client requests or inquiries concerning services, products, billing, equipment, claims, and report problem areas Respond to customer inquiries in a confident, timely and accurate manner Research caller’s issues/problems and find solutions Respond to inquiries and requests in a timely and professional manner. Skills Active listener Computer skills Customer-Service oriented Excellent verbal/non-verbal communication Timely Competent hardworking Work under pressure Virtual Buddy 24/7 / Virtual AssistantFronter Specialist -) Updating the information and selecting the updated plan. Sending follow-ups for their missing information. Update patient records and safeguard the confidentiality of patient information.