VANESSA
MOJICA
ADMINISTRATIVE
SPECIALIST
I have been working for 11 years. I
handled and performed different
roles and accomplished as a Service
Provider Consultant, Human
SPECIALIZATIONS
Resources Specialist, and Training
and Development Professional within
Customer Service, Hospitality, and
Human Resources
Simple Website Creation
Training and Development
Content Marketing
Customer Service
SEO Strategies and
General Virtual
Optimization
Administration
Lead Generation
eBay Dropshipping
Basic Facebook Ads
eBay Listing
YouTube Optimization
Social Media Basics
Basic Email Marketing
Manufacturing Industries.
CONTACT
INFORMATION
Social Media Marketing
TOOLS PROFICIENT
-
-
linkedin.com/in/mojicavanessa
live:.cid.dd-ef06ff5
HRIS
WordPress
Learning Management
Wix
System
Trello
Zik Analytics
Slack
DSM Tool
Sync
Hootsuite
Google Drive
Canva
Google Docs
Google Sheet
TRAININGS AND
CERTIFICATIONS
EDUCATIONAL BACKGROUND
Freelancing Course
Bachelor of Science in Computer Science
Filipino
Virtual
Philippines,
Assistance
October
Academy,
San
2020
Train The Trainer
Kerzner
International,
Emirates,
July
2015
Dubai,
Sebastian
Batch
United
Arab
2009
College
Recoletos
de
Cavite,
VANESSA
MOJICA
ADMINISTRATIVE
SPECIALIST
I have been working for 11 years. I
handled and performed different
roles and accomplished as a Service
CONTACT INFORMATION
Provider Consultant, Human
Resources Specialist, and Training
-
and Development Professional within
Customer Service, Hospitality, and
-
live:.cid.dd-ef06ff5
Manufacturing Industries.
PROFESSIONAL EXPERIENCE
Learning Management System Administrator / Coordinator
TTi
Global
Philippines
Inc.,
Philippines,
April
2016-June
2020
Perform as lead administrator and spearhead all administrative duties and projects for the Client
Identify the training needs for client’s dealerships nationwide, plan and layout the annual training plan and provide recommendations on
programs and activities
Manage and administer client’s Learning Management System (LMS)
Provide the client an up-to-date reports and analyzation details of training performance against the set KPI
In-charge for reports to be submitted to the client particularly training and completion and dealer training performance
Ensure accurateness, completeness and timely report and data submission of all trainers
Ensure proper communication and coordination between the client and client’s dealerships nationwide
Carry out supervisory responsibilities in accordance with the company’s rules and regulations along with the Lead Trainer
Carry out training deliveries, meetings and conferences as required
Quality & Training and Human Resources Administration Assistant
One&Only
The
Palm,
Dubai,
United
Arab
Emirates,
July
2013-November
2015
Prepare and generate Quality Scores Report of all the departments
Translate quality scores through various guest satisfaction methods
Calculate and analyze top complaints and prepare internal investigations and action plan
Arrange and process in-house and outsourced trainings
Plan and layout monthly training plan
Lead all quality and training and human resources administration duties, responsibilities and projects
Administration Staff
House
Research
and
Development
(Singapore)
Pte.
Ltd.,
Philippines,
June
2009-April
2013
Administer screening, examinations and conducts interview for rank and file, supervisory and project-based positions
Responsible for applicants sourcing through job fairs, newspaper, internet postings and other recruitment resources
Prepare, serve and discuss employment contracts and ensure proper coordination for proper placement of trainees
Manage all recruitment administration duties and responsibilities
Prepare and generate bi-monthly payroll for over 3,000 employees and ensure accuracy of all timekeeping records
Prepare and generate payroll, accounting reports and process employee final settlement
Manage all timekeeping and payroll administration duties and responsibilities
Ensure implementation of company policies, procedures, rules and regulations
Generate monthly and yearly report of Company Rules and Regulations (CRR) violations summary report
Generate and ensure accuracy of semi-annual report for promotion
Administer bi-monthly orientation for newly hired staff and update all communication materials on a regular basis
Monitor and maintain Human Resource Information System (HRIS) and generate monthly staff list
Manage all documentation and employee relations administration duties and responsibilities
