Vanessa Mañares

EMPLOYMENT HISTORY Receptionist Admin Assistant First Philippine Holdings ( May 2019 - July 2021) - Respond to emails and phones calls - Serves visitors by greeting, welcoming, and directing them appropriately. - Maintains database by entering new and updated customer and account information. - Assisting other administrative staff with overflow work, including word processing, data entry and research. Order Taker VANESSA A. MAÑARES VIRTUAL ASSISTANT Mcdonald’s Belfast ( March 2017- November 2018) - Respond to customer complaints and questions, resolving issues. - Greet customers who enter the business and answer phone calls from customers. - Provide people with excellent customer service Executive Virtual Assistant January 2021- In Progress PERSONAL PROFILE I have become specialist on Administrative Assistant as I have been working on this segment for about 2 years. I am hardworking, motivated and creative. I love to learn new things every day, willing to always go the extra mile for things to be resolved and moved forward. SKILLS & ABILITIES - Offer virtual assistance (data entry, google documents, google spreadsheets, and excel) - Scheduling, calendar, appointment settinghelp clients schedule meetings, events, appointments, etc. - Communicate with followers, respond to queries in a timely manner and monitor customer reviews - Create aesthetic and minimalist content for your social media accounts using Canva and Adobe - Manage social media accounts (Facebook, Instagram, Youtube, Twitter, and Pinterest) - Stay up-to-date with current technologies and trends in social media, design tools, and applications - Facebook, Instagram, Youtube, and Google Ads CONTACT INFORMATION Cell:--14440 Brgy. 178 Dagat Dagatan Camarin Caloocan City, Philippines. - Admin Support: organizing files, schedule meetings, calendar management, data entry, and customer service. Social Media Manager January 2021- In Progress - Social Media Management: develop and implement your brand, content creation, social media engagement, custom graphics, hashtag research, organic growth, and market research. EDUCATIONAL HISTORY Colegio de Sta Teresa de Avila Bachelor of Science in Tourism Management - - Member of Tourism Society - Member of SHTM department - Event Organizer Amparo High School High School diploma- - Vice President, Student Council - Member, Varsity Volleyball Team INTERESTS AND HOBBIES I am interested in studying different languages. Currently, I am teaching myself how to speak conversational Spanish. I also enjoy reading motivational books and listening to podcast..