Vanessa Mae Remada

I am an experienced Virtual Assistant with over 8 years in customer service for U.S.-based telecommunications accounts and 2 years of specialized experience as a Medical Virtual Assistant. My background has equipped me with strong communication, problem-solving, and multitasking skills—making me effective in both customer-facing and administrative roles.

In my healthcare support roles, I’ve managed appointment scheduling, calendar coordination, medical records retrieval, and prior authorizations, while maintaining strict compliance with HIPAA and other confidentiality standards. I’m proficient in EMR/EHR systems, Microsoft Office, Google Workspace, and various productivity tools.

I take pride in being reliable, organized, and adaptable—able to thrive in fast-paced virtual environments while delivering accurate, high-quality support.