Vanessa Lapoy

I am an optimistic individual that loves challenges. I have 7 years experience in providing effective and efficient service to the BPO companies I’ve worked for. I was a Quality Assurance Analyst then eventually became a Supervisor.

My skills consist of communicating clients thru phone, chat and email. I’m a reliable, detail-oriented and resourceful Virtual Assistant/Data Entry Specialist/Appointment Setter/Customer Service/Technical Support. I have assisted a client for eBay and Amazon product listing and order fulfillment. I have experienced evaluating business/entity through the Secretary of State, Dun & Bradstreet & their Credit Scores.

I am responsive to challenges in a practical, realistic and enthusiastic manner. I am also a fact orientated person capable of providing help based on solid information.