Vanessa Ibarra
Clovis, New Mexico | - |-| LinkedIn
Dedicated and results-driven administrative professional with a proven track record of orchestrating seamless and efficient operations. Possesses over 10 years of experience overseeing administrative functions, optimizing workflows, and implementing strategic organizational processes. Possesses strong leadership skills with a keen eye for detail, ensuring precision in managing calendars, coordinating travel, and maintaining confidential records. Proven ability to enhance productivity through streamlined administrative processes, coupled with effective communication and collaboration.
Project Planning/Execution
Comprehensive Onboarding
Team Development
Email Management
Travel Management
Employee Relations
Interdisciplinary Collaboration
Procurement Operations
Vendor Management
Inventory Management
Contract Negotiation
Organization & Planning
Purchase Order
Processing
Data Entry
Calendar / Schedule Management
Customer Service
Recruitment
OVERVIEW OF KEY ATTRIBUTES
HR Program Administration: Directed the administration of a wide array of human resource programs, noticeably improving efficiency in compensation, benefits, leave, and performance management. Excelled in handling sensitive employment-related inquiries while maintaining strict confidentiality.
Technical Proficiency: Utilized advanced Microsoft Office Suite skills to drive office productivity. Adapted quickly to company systems and software. Proficient in the creation and maintenance of detailed databases and spreadsheets. Skilled in data entry and management.
Analytical & Problem-Solving: Showcased robust analytical and detail-oriented skills, promptly identifying and addressing critical issues. Implemented innovative solutions that significantly improved operational effectiveness in a fast-paced environment.
PROFESSIONAL EXPERIENCE
Remote Chief Executive AssistantFebruary 2024- Present
Squared Away
North Carolina, United States
Manage and maintain the executive’s schedule, including coordinating appointments, meetings, and travel arrangements
Provide personal support to the executive, including handling personal tasks and errands as required
Prepare and edit correspondence, communications, presentations, and other documents
Handle emails, and other communications on behalf of the CE
Organize and coordinate meetings, including preparing agendas, sending out invitations, and arranging meeting logistics
Take meeting minutes, summarize key points, and follow up on action items as needed.
Ensure all participants are informed and prepared for meetings
Assist with the planning and execution of projects, including tracking progress, managing timelines, and ensuring deadlines are met
Coordinate with various departments and external stakeholders to gather information and support project initiatives
Act as a liaison between the executive and internal/external stakeholders, ensuring clear and timely communication
Draft and proofread emails, memos, reports, and other documents
Handle sensitive and confidential information with the utmost discretion
Arrange travel itineraries, accommodations, and transportation for the executive
Plan and coordinate events, including conferences, workshops, and fundraising activities
Maintain and organize files, documents, and records in both electronic and physical formats
Update and manage databases, ensuring the accuracy and confidentiality of information
Assist in the development and implementation of strategic initiatives and goals
Conduct research and provide insights to support decision-making processes
Office Manager September 2021- September 2023
Eurotech ME DMCC
Dubai, United Arab Emirates
Streamlined office operations by implementing efficient administrative processes, resulting in
increased productivity
Managed intricate calendars for Chief Executive Office and C-level Executives
Coordinated and handled extensive travel arrangements and scheduling appointments
Prepared correspondence, reports, and presentations
Acted as the primary point of contact for maintenance, mailing, shipping, and travel management
Assisted in HR functions, contributing to the successful onboarding and off boarding of new employees, implemented HR initiatives and systems and maintained employee records
Prepared job descriptions, posting ads, and managed the hiring process
Oversaw data entry tasks, ensuring 100% accuracy, and consistently met tight deadlines with sensitive information
Prepared purchase orders and quotes monthly, supporting the accounting department as needed
Issued payments and maintained records for received and paid invoices
Facilitated procurement operations, managing vendor relationships, and processing an average of 25 purchase orders monthly
Provided top-tier customer service, resolving inquiries and issues promptly and professionally.
Involved in Project Management for preparation and submission of project’s pre-qualification documentation or expression of interest, supporting the project management department as needed
Facilitated procurement operations by managing vendor relationships, processing purchase
orders, and ensuring timely delivery of materials and assisted the procurement team in sourcing products, negotiating contracts, and evaluating supplier options to meet organizational needs.
Human Resource Administrator April 2021 - September 2021
Arabia Insurance S.A.L
Dubai, United Arab Emirates
Ensured seamless business operations by managing administrative and human resources duties and fostering collaboration between management and employees
Coordinated comprehensive employee orientation programs, facilitating a smooth onboarding experience for new employees
Collaborated with colleagues and upper management to develop and implement HR policies and procedures
Supported performance management processes, meticulously tracking employee evaluations, and assisting in annual performance review cycles for a team of employees
Managed HR documentation and records, ensuring strict compliance with legal requirements and internal policies, overseeing a database of employee records
Collaborated with the HR team to plan and execute employee recognition programs and events, enhancing workplace culture and boosting employee morale
Coordinated employee benefits programs, handling enrollment, updates, and addressing employee queries for a workforce
Assisted in employee off boarding processes, conducting insightful exit interviews, and managing documentation
Supported diversity, equity, and inclusion initiatives within the organization. Adapted to the team needs and assisted with other projects as needed
Administration Executive December 2013 - March 2021
Pure Food Limited
Dubai, United Arab Emirates
Provided high-level administrative and executive support to the management, overseeing confidential records for the CEO, his family, and employees
Processed and managed visas, insurance, travel arrangements, and calendar management handling
Managed internal and external daily correspondence with a high level of confidentiality, handling of emails and inquiries daily
Acted as the point of contact, providing excellent customer service by efficiently handling incoming calls and responding to email inquiries per day on behalf of the executive
Oversaw the smooth flow of the administration department, implementing a comprehensive and effective filing system for records
Performed onboarding tasks such as placing job advertisements, conducting phone interviews, and scheduling personal interviews for potential applicants, contributing to the successful onboarding of new employees per month
Prepared invoices and coordinated import and export facilities, contributing to efficient financial processes, managing invoices monthly
Ensured all inbound and outbound shipments are processed in accordance with the statutory ports and customs, free trade and EHS regulations within agreed timescales
Responsible for duty customs documents and compliance with governmental agencies
Obtained and renewed licenses for the company from relevant government import and export authorities
Arranged transportation and forwarding services for all orders to ensure material is delivered as per schedule
EDUCATION | CERTIFICATIONS
Bachelor of Arts (B.A.), Psychology | Tarlac State University
2005 - 2009
TECHNICAL SKILLS
Software: Zoho, Asana, Slack, Trello, Xero, Egynte, Bitwarden, Zoom, Canva, SurveyMonkey, Meetgeek
Microsoft Office Suite: Word, Excel, PowerPoint, Teams, Outlook
Google Suite: Mail, Docs, Drive, Slides, Sheets, Meet
Systems: MacOS, Microsoft Windows