VANESSA H. PACOMO, RPM- ·-· www.linkedin.com/in/vanessa-pacomo-rpm
Minglanilla, Cebu, Philippines
Professional Summary
Highly organized and detail-oriented HR and Admin Support professional with experience in both
corporate HR operations and e-commerce support as an Amazon Virtual Assistant. Skilled in
recruitment, onboarding, document management, and virtual assistance for Amazon wholesale
operations. Proficient in tools like SharePoint, Excel, Keepa, Jungle Scout, and Google Sheets. A
proactive communicator who ensures accurate data handling and smooth process execution across
global and remote teams. Registered Psychometrician with a Psychology degree. Actively seeking a
flexible and remote part-time opportunity.
Skills
Amazon Product Research & Sourcing
Communication & Email Management
Keepa & Jungle Scout Analytics
Digital Document Management (DocuSign)
Wholesale Criteria Analysis
Remote Collaboration & Documentation
CRM (Nethunt) Management
Content Moderation & Compliance Review
MS SharePoint & Advanced Excel
HRIS & Onboarding Coordination
Professional Experience
Freelance
Amazon Virtual Assistant (Part-Time, Remote)
January 2023 – December 2023
Researched potential wholesale products to resell on Amazon US based on specific profitability
and competition guidelines.
Verified that products were not sold by Amazon, had a price over $20, and had 2 or more FBA
sellers.
Used Keepa to analyze product history, pricing fluctuations, sales trends, and rank consistency.
Collected key information such as: Amazon product links, Buy Box price, estimated monthly sales,
number of sellers, and contact information of brand owners.
Entered and updated all product data in Google Sheets in an organized and categorized format.
Managed product leads using Nethunt CRM, updating lead status and notes per client
instructions.
Utilized Jungle Scout and Helium 10 as supplementary tools for estimating sales and confirming
listing competitiveness
Alorica Philippines, Inc.
Talent Acquisition Specialist (Full-Time, Remote)
February 2021- April 2025
Managed onboarding logistics for North American hires, ensuring document completion, system
access, and orientation scheduling.
Updated and maintained accurate employee records using Microsoft Excel and SharePoint,
tracking progress and resolving discrepancies.
Sent out onboarding materials including welcome emails, task reminders, and login credentials to
new hires.
Coordinated with recruiters, trainers, and IT for smooth integration of new employees.
Responded to onboarding inquiries via email and monitored documentation deadlines.
Resolved basic access and system-related concerns to ensure new hires were ready for Day 1
activities.
Alorica Philippines, Inc.
Content Moderator (Full-Time, Remote)
June 2020- February 2021
Evaluate reported content within established timeframes, ensuring accuracy and empathy in
assessing compliance with community guidelines.
Maintain social media rules by carefully monitoring and responding to reports of inappropriate
behavior on the platform.
Keep up-to-date with major social media sites and their community guidelines to manage content
moderation effectively.
Teleperformance
Technical SupportRepresentative (Full-Time, Remote)
October 2019 - June 2020
Offer a series of systematic troubleshooting steps aimed at addressing and improving the
performance issues experienced with the device.
Outline potential causes for the performance problem, such as hardware limitations, software
conflicts, or network issues, and provide explanations to help customers grasp the situation better
and feel more informed about their options.
Guide customers in selecting the ideal security cameras for their homes by discussing various
features, such as resolution, night vision, and motion detection, ensuring they find a system that
meets their specificsecurity needs and budget.
Interior Crafts of the Islands,Inc.
Human Resource Associate (Full-Time, Office based)
November 2018 - August 2019
Source candidates through internal and external recruitment channels.
Maintain an active talent pool for future hiring needs.
Schedule and conduct initial interviews with applicants.
Assisted in collecting pre-employment requirements and supported new hires during onboarding.
Conducted reference checks and administered pre-employment assessments.
Handled employee file maintenance and conducted regular audits to ensure documentation
completeness.
Enrolled new hires in the HRIS and processed employment documents, ID issuance, and uniform
requests.
Maintained confidentiality of sensitive HR records and ensured timely updates to employee files.
Conduct onboarding sessions, including orientation on company policies and regulations.
Documented minutes during regular HR team meetings and supported general administrative tasks.
Technical Proficiency
HRIS Platforms | TextRecruit | DocuSign
Microsoft Office Suite (Excel: Pivot Tables, XLOOKUP)
Microsoft SharePoint | Teams | Outlook | Zoom
Google Suite | Nethunt CRM | Keepa | Jungle Scout | Helium 10
Canva | CapCut
Education & Certification
University of San Jose Recoletos Cebu
Bachelor of Science in Psychology | S. Y. 2014 - 2018
Graduated as Cum Laude
Awarded as Outstanding Psychology Graduate for Community Civic Engagement
Registered Psychometrician since 2018
Reference
Client: Vicki Bailey --|-
