Vanessa Francisco

I am searching for a company that's looking to hire a dedicated and well-driven person. I have been in the customer service industry for 5 years working as a Licensed Pharmacist, Marketing Assistant and customer service representative. With the skills and experiences I have gained over the years, I am positive that I can make a significant contribution to the company.

EXPERTISE:

Customer Service

Chat and Email Support

Inbound and Outbound Call Handling

Answering product inquiries

Administrative Tasks:

Typing (Speed of at least 60 wpm)

Proofreading

Editing

Copy Paste (word/Excel/PDF)

File Management

Email Management

Data Entry

Online Research

Transcription

Google Docs

Google Sheets

Microsoft Word

Microsoft Excel

PDF Forms

Marketing:

Order Processing and Fulfillment

Tracking Order Status and Sending Updates

My skills are not limited as I am always willing to learn new knowledge and skills to expand my capabilities for the benefits and requirements of the client. I am also willing to undergo any necessary training that is necessary to improve and do may task better.

I can work under minimal supervision and eve under pressure. I have also a flexible schedule that can adjust to a client's preference. I have also the objective to do my task in a timely manner in a professional way.