Vanessa Eplong

Worked in the Maritime Industry detailing in Ship Operations/Documentations, Presently with with Freight wording Agency as a Logistics Specialist and Business Administrator. My strength are in Logistics Management, Port operations, Business Management and Customer Relations. Below are they responsibilities I handled;

• Provided logistics supports and overseen the overall logistics process in support of the objectives of the organisation.
• Ensured projects takes off and completed smoothly.
• Tracked cargoes status from time of order to point of final delivery.
• Accelerated business growth with 80% by consistent reviews of its strength weakness, opportunities and threats.
• Triumphed at strategizing systems for business and human development.
• Built and maintained strong customer base relationship.
• Planned and developed the general work system and procedures for optimum operating performance.
• Managed all a manners of customer's challenges, enquires, complaints and ensured satisfaction.
• Initiated proper record keeping/filling system for business documents, employee records, business reports and correspondence.
• Manifested incoming and outgoing vessels and declared vessels content with ETA to the Nigerian Customs and Nigerian Ports Authority.
• Delivered necessary documents required to vessels when at berth and executed general operational activities.
• Increased the efficiency of staff by preparing invoices, reports, memos, letters, financial statements and other related documents using google workspace, Zoho CRM.
• Provided administrative support to senior executive by managing calendars, meeting coordination and reports, travel arrangements and expense reports.
• Managed all expat related activities, ensured all documents are up to date and liaised with legal department for update where necessary.
• Managed the routine business documents, filling tax documents, invoices and correspondence.