Vanessa Emebeyo

EMEBEYO VANNESA Emai l : v anny 4r eal 123@gmai l . com Addr ess: Zone1, House25besi de DeoGr at i asSchool sAi r por tRoad Abuj a. Tel ephone: - STRENGTHS Mul t i t aski ngabi l i t ycombi nedwi t hst r ong l eader shi pandor gani zat i onal ski l l s. Ut i l i zet hecompany ' sknowl edge, pr oduct s, andser v i cest of i ndnewway st oi mpr ov e pr oductqual i t yandexpandonexi st i ng of f er i ngs. Excel l entt i memanagementabi l i t i eswi t ha t r ackr ecor dofmeet i ngdeadl i nes. Capabi l i t yt opayat t ent i ont odet ai l sand communi cat ewel l v er bal l yandi nwr i t i ng. Mul t i t aski ngabi l i t ycombi nedwi t hst r ong l eader shi pandor gani zat i onal ski l l s. Dedi cat ed, dr i v en, wel l or gani zed, and f ocusedonaccompl i shi ngest abl i shedgoal s whi l emai nt ai ni ngwor kqual i t y . Pr of i ci entwi t hMi cr osof tpr ogr amsand Googl eSear ch. EDUCATI ON Nanamodel col l ege, War r i Seni orSchool Cer t i f i cat e( Waec) Del t ast at epol y t echni c, Ozor o HNDBusi nessAdmi ni st r at i on LANGUAGE Engl i sh I soko PROFESSI ONALPROFI LE Iam av er ycr eat i v e, sel f mot i v at ed, r esour cef ul , andent husi ast i cy oung gr aduat e, bor ni nt he’ 90s, wi t hqui ck t hi nki ng, f astl ear ni ngcapaci t y , and adapt abi l i t y .Iam hi ghl yor gani zedandabl e t omul t i t askwi t hski l l si ncl udi ngt eamwor k, or al andwr i t t encommuni cat i on, Mi cr osof t Of f i ce, Excel , andr esear ch.Iseek oppor t uni t i est oser v ei nadmi ni st r at i v e f unct i onmanagementandot her pr ogr essi v ecar eerpat hs, ut i l i zi ngacqui r ed ski l l sandexpl or i ngoppor t uni t i esf or l ear ni ng, pr of essi onal gr owt h& dev el opment . WORKEXPERI ENCE Out sour ceGl obalTechnol ogi es Li mi t ed, MabushiAbuj a. Cust omerCar eRepr esent at i v e. El ect r oni cMedi cal Recor ds( Cal l Cent er , Massachuset t sUSA) - Responsi bi l i t i es • Managedl ar geamount sof i nboundandout boundcal l s pr ompt l y . • Mul t i t askedbymai nt ai ni ng REFEREES Av ai l abl eonr equest . sev er al l i v ecal l conv er sat i ons whi l enav i gat i ngt hr oughd CRMs, ent er i ngcl i entdat a, and pr omot i ngposi t i v ecust omer ser v i ce. • Consi st ent l ymeet i ng/ exceedi ng qual i t yaudi t sandper sonal / t eam qual i t at i v eandquant i t at i v e t ar get s. • Pr epar ednewcl i ent sf or di st r i but i onsusi ngGoogl e Spr eadsheet . • Cr eat edpat i entpor t al susi ng humanAPIandsal esf or ce. • Appr opr i at el ydi sposeofcal l s pr of essi onal l y . CREATI VEASSOCI ATE I NTERNATI ONAL-WestAf r i canTr ade andI nv est mentHub I TPr oj ect/ Admi nAssi st ant- I NTERNSHI P Responsi bi l i t i es • Adher et oandsuppor t st he i mpl ement at i onofCr eat i v e Associ at esI CTpol i ci esand pr ocedur e, handbook, and gui del i nes. • Ensur eI CTequi pment , har dwar e, sof t war e, andot herr esour cesar e madeav ai l abl eandwel l mai nt ai ned. • Basi cunder st andi ngofnet wor ki ng, net wor ksy st ems, andconnect i v i t y . • Mai nt ai nanaccur at easset , r egi st er , andensur eal l i t emsar e pr oper l yt agged. • Per f or m basi cof f i cesuppor t f unct i onswhennotassi st i ngt he I CTt eam. St udi o24, Shopr i t eLugbe, Abuj a Sal esRepr esent at i v e- Responsi bi l i t i es • Managedav ar i et yofcust omer ser v i cecal l st or esol v ecompl ai nt s andgi v ecust omer si nf or mat i on aboutpr oduct sandser v i ces. • Takeor der s, pr ocessr et ur ns, and i nf or m cust omer soft hecompany r et ur npol i cy . • Mai nt ai nandupdat er ecor ds. • Ensur ecust omersat i sf act i onand pr ov i decust omersuppor t , del i v er out st andi ngser v i ces. • Mai nt ai nav er yposi t i v eand empat het i cr el at i onshi pwi t h cust omer satal l t i mes. Fi del i t yBankPLC Cust omer sser v i ce- Responsi bi l i t i es • Boost edsel l i ngofbankpr oduct s by10%andadv i sedcust omer s i nt oopeni ngaccount sand per f or mt r ansact i ons. • Hel pbankaccounthol der s r esol v ecommoni ssuesr el at ed t odebi tcar ds, l oans, and sav i ngsaccount s, al so t r oubl eshoot i ngt echni cal pr obl ems. • Handl edcl i ent ' scal l sand answerquest i onsonaccount bal ances, andgi v eupdat eson cr edi tanddebi tal er t s. • Tr ackcust omer ’ sser v i cesKPI andmet r i cs . .