Vanessa Addy

I am a reliable and detail-oriented remote support professional with a strong background in customer service, online monitoring, content handling, and administrative support. I am seeking remote opportunities where professionalism, accuracy, and clear communication are essential.

I have hands-on experience supporting users and clients in structured, process-driven environments that require confidentiality, attention to detail, and adherence to established guidelines. I am comfortable working with live users in real time, reviewing recorded sessions, documenting findings, and providing clear written reports when required. My approach is calm, professional, and solution-focused, even in time-sensitive situations.

In addition to customer and user support, I am skilled in content writing, transcription, basic editing, and social media support. I can accurately convert audio to text, proofread written content, and prepare clear, well-structured documents. I also support online communities by responding to messages, managing comments, and maintaining professional digital communication.

I am highly organized and capable of handling data entry, record-keeping, and administrative tasks with accuracy. I work well with set instructions, workflows, and performance expectations, and I am comfortable using digital tools, online platforms, and remote communication systems.

I hold a Bachelor’s degree in Communication Studies (Public Relations), which has strengthened my written and verbal communication skills, client interaction abilities, and understanding of professional ethics. I communicate fluently in English and maintain a service-oriented mindset in all tasks I handle.

As a remote worker, I am dependable, punctual, and self-motivated. I take ownership of my responsibilities, respect confidentiality, and consistently meet deadlines without close supervision. I am open to long-term or short-term remote roles in customer support, virtual assistance, online monitoring, content support, and administrative assistance.

I am ready to contribute value to remote teams and adapt quickly to new tools and processes