VANESSA PANGILINAN BERGADO
Blk 5 Lot 7 Gabuco st. Purok New Prinsesa
Bgy. Tiniguiban Puerto Princesa
Palawan 5300-Mob. -
I have acquired the necessary skills from my experience and business management
combined to be able to fulfill certain duties and responsibilities. I am open to new doors and
looking for further opportunities to widen my horizon.
Special Skills:
1. Proficient in oral and written communication
2. Computer Literate, MS Microsoft Office (Word, Excel, Power Point) Merlin program for
MCI Account customers. Well educated in Navision program used in IDDESIGN.
Educational Attainment:
April 2003
Bachelor in Business Administration Palawan State University, Philippines
Major in Economics
Business Owner Retail and Wholesale Agricultural Products
Vanessa’s Meat Shop Bgy Tagumpay Puerto Princesa City (2010 – Present)
Bookkeeping and maintenance of financial records
Replenish and forecast physical stocks
Management 4 employees and schedules
Overall management of day-to-day business operations.
Gulf Experience (United Arab Emirates):
Senior Sales Consultant- ID Design branch of Easa Saleh Al Gurg
Abu Dhabi Al Wahda Mall/Al Raha Mall (July 07,-)
Areas of Responsibilities:
Financial
Achievement of budgets by:
Individual revenue targets for hire & or sale achieved or exceeded
Contribution to overall sales team targets
Cashier reliever and preparing account reports on a regular basis.
Customer (Internal and External)
To delight our customers through:
Planned, regular customer contacts
Capturing the client information right ‘up front’, via order
Maintenance of existing customer relationships
Planned approach to target new customers
Conduct targeted mail outs, attendance at relevant trade shows, and seminars etc
Assisting customers and providing customer satisfaction at the highest level.
Arranging and follow up of Local Purchase Orders
Creating of floor plan and interior designs proposal for villas, offices and other
establishments as per customer requirement.
Assisting interior designers and merchandisers through projects as per required.
Develop and maintain strong working relationships with co-workers and superiors.
Internal Business Processes
Standard Sales Effectiveness through;
Attendance at Weekly Sales Meetings
Timely completion of monthly reports
Presence on regular trainings for product specifications.
Philippine Experience:
Customer Service Associate – Advance Contact Solutions Philippines
Microwave Communication Incorporation (MCI) – United States of America Callers
Responsible for meeting individual monthly and team quota in view of the quality of
calls standards.
Assist and resolve customers concern and Up selling.
Troubleshoot telecommunication problems.
Receive and process payment.
Process the transfer of service from other companies through Merlin System
(July 24, 2006 – December 2, 2006)
Office Clerk – National Food Authority
Provincial Government Branch
Checking accuracy of all incoming and outgoing stocks in the Economic Department
Preparation of documents and receipts for Marketing analysis.
Creating and Issuing Sales documents for NFA members on a daily basis
(January 1, 2005 – December 31, 2005)
Wholesale Supervisor – Richley Corporation
Wholesale and Retail Marketing
In charge in daily sales and marketing operations
Prepare daily, monthly and annual financial reports
Checking accuracy of all incoming and outgoing stocks on a daily basis
Decision making responsibilities within the company area
Guide and inspect manual laborers in doing their specific functions correctly.
(May 23, 2003 – December 31, 2004)
Training & Seminar Attended:
Customer Service Training & Stock Inspection (Global Management).
Personal Information:
Age:
39
Birth date:
September 5, 1982
Nationality: Filipino
Height:
166 cm
Civil Status: Separated
