Vanesa

Vanesa V. Barnachea 402 Sta. Fe Street Tondo -- I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. PERSONAL INFORMATION Born 18th of June 1983 in Manila Philippines Citizenship: Filipino Marital status: Married, 2 kids WORK HISTORY 05.2014- up to present Upwork Inc. Telemarketer Handled U.S, UK, Australian, Canadian Account Outbound and Inbound Account Sales Customer Service Representative Sales and Lead Generation home-based -Remote staff inc. Telemarketer Handled U.S, Australian, Canadian Account B2B and B2C Campaign Outbound and Inbound Account Sales Customer Service Representative Sales and Lead Generation Home-based - Acquire asia pacific manila inc. Account Manager/ Lead Generation 1800 Bldg.12/F Eastwood City Cyber Park, Bagumbayan Quezon City Manila, Philippines Australian Account Customer Service Representative Sales and Lead Generation Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 01.2008 – 06.2012 ETELECARE GLOBAL SOLUTIONS Customer Service Representative 12/F PBCom Bldg. Tower 1200 Ayala Ave. Corner Rufino Street Makati City Handled AT&T Account Inbound Customer Service Campaign Opens customer accounts by recording account information and maintains customer records by updating account information. Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - MEDIALINK CONTACT SOULUTIONS. Telesales Representative Asia Premiere Bldg. 6/F Peak Tower Leviste Street Tordesillas Makati City U.S Account Outbound Sales Handled Vonage and Verizon Account Deliver prepared sales talks, reading from scripts that describe our services, in order to persuade potential customers to acquire the service that we offer. Explain our services and prices, and answer questions from customers. Obtain customer information such as name, address, and payment method, and enter orders into the database. Adjust sales scripts to better target the needs and interests of specific individuals Character reference Name Name Name Maria Grey Fuellas Vengua Jc Raymundo Marc Verzosa Company Company Company Acquire Asia Pacific Manila Inc. Acquire Asia Pacific Manila Inc. Acquire Asia Pacific Manila Inc. Title Title Title Program Manager Product Trainer Team Manager Contact number Contact number Contact number- - - EDUCATION 2002 – 2004College Jose Rizal University Mandaluyong City, Manila Philippines Bachelor of Commercial Science major in Marketing 2000High SCHOOL Holy Child Catholic School Tondo, Manila Philippines 1994Elementary Holy Child Catholic School Tondo, Manila Philippines