Valerie Valdez Umipig

VALERIE VALDEZ-UMIPIG e-Commerce Operations Specialist | Social Media Manager Digital Products & Brand Kits Creator PROFESSIONAL SUMMARY Detail-oriented and adaptable Virtual Assistant with experience in e-commerce and social media management, marketing, and administrative support. Skilled in handling end-to-end online business operations and digital marketing campaigns. With a strong background in corporate communications, documentation management, and client support. Currently pursuing a Juris Doctor degree, bringing advanced skills in legal research, drafting, and organizational efficiency. Known for reliability, attention to detail, and the ability to learn quickly and deliver results in dynamic environments. WORK EXPERIENCE SOCIAL MEDIA MANAGER | ALERTO PHILIPPINES​ ​ ​ Contract, Oct 2025-Jan 2026 Managed social media strategy and content creation to drive brand awareness and engagement. oversaw CRM tools and email marketing workflows to streamline client communication and lead generation. utilized project management software, including Trello and Calendly, to organize workflows and ensure efficient remote operations. SOCIAL MEDIA MANAGER | FREELANCER​ ​ ​ Project-based, Oct 2024-Jan 2025 Developed content strategies that grew audience engagement and expanded brand reach across key platforms. Managed post scheduling and performance monitoring to ensure a consistent brand presence. Provided virtual administrative support to align social media marketing efforts with broader organizational goals. E-COMMERCE/ETSY SELLER | BUSINESS OWNER​ ​ ​ Full-time, Jul 2019-Dec2023 Directed full-cycle e-commerce operations, from supplier negotiations and order processing to invoicing and shipping logistics. Managed customer relations to resolve inquiries and ensure high buyer satisfaction. Designed promotional campaigns and visual content, running Facebook Ads to drive sales and business growth. MARKETING ASSISTANT | TRBANK, INC.​ ​ ​ ​ Contract, Feb 2016-May 2016 Supported branch managers with daily banking operations and administrative tasks, including filing and document preparation. Assisted clients with account openings and loan applications while ensuring adherence to banking protocols. EDUCATION JURIS DOCTOR, Saint Louis University​ ​ ​ ​ ​ BACHELOR OF SCIENCE IN TOURISM, University of Rizal System​ ​ ​ ​ ​ ​ ​ 2022— 2015 KEY SKILLS ✔️ ✔️ ✔️ ✔️ DIGITAL MARKETING & COMMUNICATIONS Social Media & e-Commerce Management Digital Marketing & Ad Campaigns Corporate Communications Strong Written & Spoken Communication Skills ✔️ ✔️ ✔️ PARALEGAL SUPPORT & WRITING Legal Research & Writing (Law School Coursework) Drafting Legal Documents (Memos, Pleadings, Contracts) Confidential Records Handling 1 ✔️ ✔️ ADMINISTRATIVE & OPERATIONAL SUPPORT Calendar, Inbox Management & Scheduling Admin Support & Documentation ✔️ ✔️ ✔️ ✔️ ✔️ TOOLS & PLATFORMS I AM PROFICIENT WITH Google Workspace MS Office Canva Trello Slack ✔️Customer Service ✔️Attention to Detail ✔️Calendly ✔️Etsy ✔️Hubspot ✔️Amazon SellerAMP SaaS & Keepa ✔️Meta Business Suite & Ads Manager TRAININGS & SEMINARS ATTENDED AI WORKFLOW AUTOMATION WEBINAR | Oct 2025 - Learned the fundamentals of Zapier, focusing on creating single-step and multi-step automations to improve operational efficiency. AMAZON VIRTUAL ASSISTANT WORKSHOP | Nov 2024 - Learned Amazon Online & Retail Arbitrage, product research techniques using Keepa, and business model fundamentals and hands-on simulations for sourcing and listing management. TRAVEL AGENCY & PRE-FLIGHT OPERATIONS | Mar 2015 - Gained hands-on exposure to itinerary planning, booking, ticketing, and customer service for travelers and learned pre-flight requirements, including documentation checks, baggage handling coordination, and passenger assistance protocols. CHARACTER REFERENCE/S Available upon request. 2