Valerie Anne Edra

 VALERIE ANNE T. EDRA Alabang, Muntinlupa City, Philippines Email Add:- Skype I.D : valerie.anne.edra Mobile No :- Position Applying For: General Admin Virtual Assistant Professional Experience Part Time Online ESL Instructor August 2015 – present Teaching to improve the English reading, writing and speaking skills of students of diverse ages and backgrounds Creates lesson plans and makes activities which help the students to learn English in real life contexts. PhaseritePH Sales and Marketing Assistant May 2012 – August 2015 Preparing, planning and project managing the publication of all publicity material to maximize brand promotion Creating marketing campaigns, developing new innovative ways for the clients Contributing to the annual sales and marketing plan through email and paperworks Evaluating the effectiveness of all marketing activity. Plan, develop and deliver sales information as agreed within timescales. KGB Phils Inc Bilingual Customer Service Representative June 2008 – July 2013 Provides information about company’s product and services Responds to customer’s complaints, concerns and needs Files and updates client’s information Answers incoming directory assistance calls in English and Spanish Interacts with clients through email and live chat. Records details of customer contacts and actions taken SKILLS and INTERESTS Can speak, write and read basic Spanish Knows how to communicate effectively and fluently in English Can perform all Microsoft Office and Tools Do blogs, researches and social media activities Can work gracefully and successfully under pressure with minimal supervision *Character Reference is available upon request