Valerie Ann I. Macarayo
: 49-23 Doña Isabel Ave. Don Bonifacio
Subd. Balibago Angeles City
: -/-
@ :-
CAREER OBJECTIVE
✓ To be able to develop my knowledge and skills on my chosen field.
✓ To work in an Organization where I can offer my dedicated service with efficiency, sincerity
and honesty.
WORK EXPERIENCE
• EXECUTIVE ASSISTANT DPS
Sept. 15 – Jul 5, 2023
1. Develop and execute media relations strategies to enhance the market's understanding of DPS vision, strategy,
and product value.
2. Write corporate press releases, internal communications, and support the development of issue-based
messaging.
3. Oversee internal calendar for employee announcements.
4. Drive internal email campaigns centered on company news and events.
5. Partner closely with the rest of the Marketing team, Investor Relations, Product, Legal, HR and Diversity &
Inclusion on cross-functional initiatives.
6. Continuously improve communications effectiveness through measurement and insights.
• MARKETING EXECUTIVE OLIVIA HUDSON – LINKEDIN ADS Apr. 21-Aug. 30, 2022
1. I have a wide range of experience in national and global B2C and B2B marketing, corporate communications and
public relations with a focus on innovation storytelling, brand marketing, celeb/influencer and brand partnerships,
campaign development and execution, strategic communications, customer experience, and product marketing for
high growth companies.
2. Handles Client’s LinkedIn Accounts for marketing and generated leads.
3. Handles some Administrative tasks.
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ESL TEACHER
IBTHELP CLARKFIELD
Feb. ‘13-Jan.2014
1. Help students learn English grammar, pronunciation and conversational skills.
2. Prepare classroom and community activities in addition to arranging field trips, which allow students to learn
English in real life contexts.
3. Create lesson plans to teach non-native speakers to read, write and speak English.
4. Works as private tutors.
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SUPERVISOR-.
Lil PEOPLE ENTERPRISE
Jan.’09-2013
Maintain a safe, secure and productive environment for employees.
Evaluate and discuss performance with employees.
Treat all employees fairly.
Act in a manner that does not demean or label people.
Safeguarding employee confidentiality.
Making sure the policy is clearly communicated to all employees.
Properly following procedures to thoroughly investigate alleged violations.
Providing due process and ample opportunity for employees to answer allegations.
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CUSTOMER SERVICE REP.
CYBERCITY GLOBAL SERVICES
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CUSTOMER SERVICE REP.
SUTHERLAND GLOBAL SERVICES
Sept.’09 – Dec. ‘09
Feb. -June’08
1. Calls handled include Acquisition, activation, billing, troubleshooting, upselling, porting, renewal,
deactivation etc.
2. Able to respond spontaneously to clients as there are no scripts to utilize.
3. Good probing skills with good comprehension skills
4. Able to multitask and have strong sense for details.
5. Works in shifting schedules
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All Around Reliever
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3.
4.
5.
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Nov.10’04-Mar.15’06
CASHIER
FRONT DESK CLERK
COMPUTER CAFÉ ATTENDANT
FOREIGN EXCHANGE ATTENDANT
FOOD ATTENDANT
Service Crew
1.
2.
3.
4.
5.
NATALIA APARTELLE
Fields Ave. Balibago A.C
JOLLIBEE NEPO MALL
Angeles City
CASHIER
TAKES CUSTOMERS’ SERVICE
ASSEMBLE THE ORDERS
DO SUGGESTIVE SELLING
DO CHARITY WORKS
Jul.’04-Feb.’05
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PURE GOLD PRICE CLUB
Oct.’03-Mar.’04
Dau Mabalacat Pamp.
ENTERTAIN CUSTOMERS’ COMPLAINTS
ANSWER TELEPHONE CALLS
SECURE ALL CASHIERS’ CASH BOXES
RECEIVE AND TRANSFER IMPORTANT DOCUMENT TO HEAD OFFICE
CALLS OR PAGES CUSTOMERS’ ATTENTIONS
CUSTOMER SERVICE REP.
1.
2.
3.
4.
5.
EDUCATIONAL BACKGROUND
Tertiary
Angeles University Foundation
BS Hotel and Restaurant Management (undergraduate)
2000 – 2002
SKILL POWER INSTITUTE
Care Giver
Angeles City-
Secondary
Jocson College Inc.
1st st. Balibago Angeles City-
Primary
L.L.Layug School
Diamond Subd. Balibago Angeles City-
ACHIEVEMENTS
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Best in Communication Skills
Best in Managing a Health and Safe
Home Environment
Best in First Aid and Emergencies
Best in Care of Infant and Child
SKILL POWER INSTITUTE A.C
SKILL POWER INSTITUTE A.C
JAN.21 2006
JAN 21 2006
SKILL POWER INSTITUTE A.C
SKILL POWER INSTITUTE A.C
JAN 21 2006
JAN 21 2006
SEMINAR- WORKSHOP ATTENDED
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GUIDE TO OWN SUCCESS
STRESS MANAGEMENT FOR CAREGIVER
HOME REMEDIES FOR LOWBACK PAIN
GUIDELINES FOR HEALTHCARE WORKERS
CANCER AND PALLATIVE CARE
THE ART OF BLOOD LETTING
EFFECTIVE COMMUNICATION
PHILIPPINE NATIONAL RED CROSS
Century Resort Hotel Balibago A.C
Century Resort Hotel Balibago A.C
Century Resort Hotel Balibago A.C
Sky Rise Hotel Baguio City
Sky Rise Hotel Baguio City
Angeles City Library
Angeles City Library
Skill Power Institute A.C
Aug.19 2005
Aug.19 2005
Aug.19 2005
Oct.2-3 2005
Oct.2-3 2005
Nov.30 2005
Nov.30 2005
Nov28-Dec03 ‘05
SPECIAL SKILLS AND ABILITIES
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Hardworking
Driving
Willing to be trained
Capable of working successfully with both groups or independently
Capable of dealing with different kinds of people
High Level in Enthusiasm in every work and willingness to take initiative
PERSONAL DATA
Age
Date of Birth
Place of Birth
Status
Citizenship
Religion
Weight
Height
Name of Mother
Name of Father
REFERENCES
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30
Feb. 14,1984
Sn.Fernando Pamp.
Married
Filipino
Methodist Christian
65kls
5’4”
Lilah S. Ildefonso
Ferdinand G. Ildefonso
Ms. Dulce Apan
IBT HELP
Clarkfield Pampanga
Head Teacher/ Team Leader
Ms. Marie Ann Torres
Lil People Enterprise
Angeles City
St.Catherine Hospital
Angeles City
LTO Angeles City
Angeles City
Vice President
Mr. Edward Torno
Clinical Instructor
Ms. Aida Santiago
Chief
Ms. Mylene Salas
Natalia Apartelle
Balibago A.C
Operation Manager
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Applicant’s Signature
