Valerie Alaba

With nearly two decades of experience in client relations across the BPO industry and freelance work, I bring a comprehensive blend of skills, expertise, and accomplishments. I’ve consistently driven high customer satisfaction and exceeded performance targets while leading diverse teams. My strengths in time management and process optimization ensure prompt and outstanding service delivery. Overall, my extensive experience and achievements underscore my ability to lead a customer support team that delivers exceptional service and drives positive outcomes for both customers and the organization.