Valentine

I’m a results-driven professional with a strong background in sales, marketing, and customer care, offering a blend of strategic thinking and hands-on execution. With over 5 years of experience, I specialize in developing customer-centric sales funnels, crafting compelling marketing content, and delivering responsive customer service that enhances satisfaction and retention.

In sales, I have a proven ability to identify market opportunities, close deals, and exceed targets by understanding customer needs and positioning products effectively. I’m confident working with B2B client and adapt my approach to suit diverse industries and audiences.

My marketing expertise spans digital marketing, content creation, social media management, and lead generation. I leverage tools like email marketing, CRM systems, and data analytics to run campaigns that attract, convert, and engage. Whether it's increasing brand visibility or launching a new product, I bring creativity and strategy together for measurable outcomes.

In customer care, I bring empathy, clarity, and efficiency. I understand that every customer interaction matters and strive to turn even complaints into opportunities to build loyalty. I’m experienced with support tools like Zendesk, Intercom, and live chat systems, and can manage everything from onboarding to conflict resolution.

What sets me apart is my ability to integrate these three areas to deliver a full-spectrum customer journey from the first touchpoint to long-term retention. I’m highly organized, proactive, and passionate about helping brands grow through meaningful relationships with their clients.

I’m seeking opportunities where I can contribute to impactful projects, collaborate with great teams, and continue learning and improving. If you’re looking for someone who can drive sales, elevate your brand, and treat your customers with care, I’m ready to help.