Valentina Bonafaccia
Ergonomics and Human Factors Expert | User Experience Designer
MY INFORMATION
SUMMARY
Email:-
I am a UX Designer and Human Factors Expert specializing in Psychology - Human
Computer Interaction. I have worked in software development for 10 years.
I started as a developer (Java) and I have been a consultant for many large
companies such as Accenture, Reply, Telecom Italia, BNL - BNP Paribas Group.
Now I’m a User Experience Designer for 5 years.
I currently manage the UX Designers team (3 juniors and 2 seniors). I deal with
moderating meetings, managing team, managing relationships between my
company and the customer company, sharing knowledge, implementing
improvement actions, I carry one-on-one meetings and assessments
My keys responsibilities are: interviewing users, gathering business requirements,
creating high-level prototypes, usability tests, Agile work within the development
team, moderator and Graphic Recorder in Design Thinking sessions.
Cell: -
Date of Birth: 17/09/84
Nationality: Italian
PERSONAL SKILLS
I am an empathetic person with a
good regards to teamwork.
I have excellent organizational skills
that I have achieved by combining
various activities: university, work
and private life.
I have the ability to work and achieve
goals even in stressful situations. I am
able to make decisions, explain them
to the team and take responsibility.
I am able to listen and find solutions
to facilitate the work process.
I have an intellectual curiosity and the
ability to quickly learn new concepts
and technologies.
TECHNICAL SKILLS
UX and UI tools
Software Development
UX Research Techniques
Google Products and SEO
Axure RP, Adobe X, Balsamiq,
MarvelApp, Invision, Figma,
Morae
Wireframe and Mockup
High level Prototype
Usability test in Lab - Creating Tasks
Using Standardized Questionnaires
Thinking aloud
Usability Heuristic Evaluation
Experience Map - Customer Journey
Interviews with users
Information Architecture
Personas Modeling
LANGUAGES
CERTIFICATIONS
Native language : Italian
Other language : English (B1)
Google Analytics Individual Qualification
Google mobile web site Certification
Growth-Driven Design Certified
Java, Angular JS, Javascript, HTML 5,
CSS3, SQL, Hibernate
R, SPSS, NETLOGO
Google Analytics
Google Search Console
Google Adwords
Semrush
Methods and processes
Agile Scrum, Lean UX
Design Thinking
Design Sprint
Growth-Driven Design
WORK EXPERIENCES
UX Designer
Thedotcompany.it @ BNL Bank – BNP Paribas Group
January 2019 – Present
Actually I work in an Agile Team that develops myhub an operating portal for the Corporate and Small Business Market Customers.
As the UX Designer I have been involved the users with Co-Design Events. I drew wireframes and a high-fidelity graphic prototype.
I helped the Product Owner to analyze the requirements. I supported the IT leader and the dev team in the realization.
In November the first version of the software was released to BNL customers
Technologies: Axure RP, Power Point, Premier, Illustrator, Zeplin, Page Layers, Morae
October 2016 – January 2019
I work in an Agile Team that develops an operating portal for the Corporate Market Managers. As the UX Designer I have been
involved in improving the users' operational processes. I began to start with Design Thinking sessions which combined user needs
with Bank Business value and Technology issues. I drew wireframes and a high-fidelity graphic prototype. I wrote tasks for usability
testing with users in the laboratory. I helped the Business team to analyze the requirements. I supported the IT leader and
developers in the prototype realization. I met other designers to ensure a common approach to projects.
After one year from the first release in production, users were interviewed. The results were extremely positive in all the
dimensions investigated. Users have stated that they can now manage their portfolio simply and optimally. This has brought
benefits to the Business level with an increase in growth in business activity (loans: + 0.6% vs. 2017).
Technologies: Axure RP, Power Point, Premier, Illustrator, Zeplin, Page Layers, Morae
UX - UI Designer and Web Developer
MCR Group
December 2015 – October 2016
I worked in the technical direction of a company that deals with IT consultancy. My job was to improve the user experience of
projects developed within the office (both for internal company processes and for customers). It was the first time the company had
adopted a user-centered approach. So, we decided to work with the Agile Scrum methodology. I took care of design, presentation
to customers and, often, development. I developed user interfaces for websites, portals, e-commerce, management software and
SEO optimization. These new services, offered by the company, have led to an increase in new customers (especially SEO
optimization) and an improvement in the internal commercial process (time saved in the management of CVs).
Technologies: Axure RP; Balsamiq; PowerPoint; GIMP; Illustrator; Marvel App; HTML5; CSS3; AngularJS; Bootstraps; Java 1.6; Spring
tool suite; Tomcat; Hibernate 4.1.6; JSON; CVS; PostgreSQL; Linux CentOS; Javascript; Wordpress; Google my business, Google
Analystics, SpeedPage di Google, Semrush.
Software Analyst and Back-end Developer
MCR Group @ Accenture
March 2011 – November 2015
AVS (Accenture Video Solution) is a software for streaming content on demand and live events. As a Java developer and Analyst I
worked in the AVS Recommendation Engine and back-end sections for several customers: KPN (Netherlands), STAR Sport (India),
CuboVision (Telecom Italy), Infinity (Mediaset - Italy). I worked on development, customization and support for demo development,
the purpose of which is to showcase customers. In the last two years I was the software analyst for the STAR Sport (India) project.
My main responsibilities were: to draft wireframe diagrams and integration with Backend interfaces and other related
documentation; analysis, support, review, and coordination between the front end of the various devices (Android, ASHA, iOS and
PC) and Backend. In 2011 the platform was sold to Mediaset and KPN, over 2 years customers using AVS have tripled. This is thanks
to the abstraction work done to create a solid product that can be resold for every need.
Technologies: Java 1.6; Eclipse SDK; ClearCase; ANT 1.7.1; DB Oracle 11g; Toad for Oracle; JUnit; Putty; JBoss Tools; JBoss 7;
Hibernate 4.1.6; JSON; SVN; MySQL 5; Toad for MySQL; DB Visualizer 7.0.4, Jmeter; Java Servlet; Bash scripting.
PREVIOUS WORK EXPERIENCES
Java Developer
Database Developer
Help Desk and Data Entry
MCR Group @ Reply
June 2010 – March 2011
MCR Group @ TIM and Telecom Italia
October 2006 – May 2010
HRP Informatica @ INAIL
February 2004 – May 2006
EDUCATION
TRAINING
Doctor in Psychological Sciences and Techniques
University of Rome "La Sapienza"
Faculty Medicine and Psychology
Degree Course: Psychological and Social Sciences and Techniques of
Communication and Marketing
Thesis title “Online Public Administration Services and Responsive
Design: Limits and Opportunities”
Menthor: Francesco Di Nocera Professor of Cognitive Ergonomics
Final mark: 95/110
- UX research and Human Factors (2020)
- GDPR - General Data Protection Regulations
(2018)
- Mobile UX Design (2017)
- Agile Scrum (2015)
- UX Design & Usability (2014)
- HTML5 and CSS3 Web Development (2013)
- Java Develop Web Components with Servlets &
JSPS (2014)
- Workshop UX realization of a project from A to Z
- Android Course (2014)
- SEO (Search Engine Optimization) and Web
Marketing (2012)
- JAVA (2010)
- Client Server Architecture Course in ORACLE 8
(2008)
International Telematic University UNINETTUNO
Master's degree in Psychology
Faculty Psychology
Degree Course: Cognitive Processes and Technologies - Human
Computer Interaction and e-learning
Matriculation: 2018 - Dates expected graduation: 2020
Number of exams taken: 8 - Average votes: 29,5
INTERNSHIPS
ARTISTIC SKILLS
User Experience Researcher
UXI
January 2013 – January 2014
I contributed to the development of the BigUD (Work Capital
Award 2012 Award for Best Start-Up Award). It is a web tool for
automatically profiling the user based on social networks.
I like reading books on psychological, philosophical
and dystopian subjects.
I like also studying new technologies, IoT, Vocal
Interfaces and AI.
User Experience Researcher
CATTID – "La Sapienza" University of Rome
March 2012 – January 2013
Internship Pre-Graduate: Study of the main methods and
techniques to measure the user experience an interactive
system, the basic fundamentals and practical strategies to
conduct tests with users, as well as planned approach of UserCentered Design (ISO 13407).
AND HOBBIES
I have a great passion for art history: I love
walking, visiting exhibitions and museums.
I opened the blog where I enjoy writing stories
about Roman walks.
I like to express my creativity. I like drawing (now I
am learning to use the graphics tablet) and during
my first Dutch stay, I started to write handmade
letters. I like playing with FIMO plasticine (a
molding material).
I like to watch tv series.
SHORT-TERM WORKING GOAL
My goal is to study Human Factors and User Experience, and become more and more competent in my job.
I would like to be able to improve my language skills to work in a multicultural environment.
