Valencia Covington

Valencia Covington-- PROFESSIONAL EXPERIENCE North American Meat Institute Manager, Meetings and Conference Services Washington, D.C. April 2018 – Present  Manage registration process from start to finish – to include customer service, website management, email confirmations, payment processing and badge creation  Develop and manage ongoing reports regarding progress of meeting registration  Manage and promote special programs at conferences including Ambassadors, future leaders and others as determined  Assist with budget creation and timelines to ensure that overall coordination is on track  Manage housing customer service and monitor housing blocks  Assist with pre-meeting logistics including function sheets, A/V coordination, shipping, signage, and staff plans  Work with education department to put together onsite program including print and digital as appropriate  Manage housing and registration for VIPs, speakers and staff including special programs.  Assist with overall logistics including function sheets, AV coordination, shipping signage and staff plans Maintain overall calendar for department and industry calendar for organization  Track final registration and housing results of all conferences  Manage website content for assigned areas  Order signage for meetings and events  As needed, work onsite at events including registration and logistics  Manage department supplies and ship to events as needed  Fulfill requests for more information regarding education events and exposition.  Other duties as assigned Food Marketing Institute Assistant, Convention Services Arlington, VA August 2014 – May 2018  Process registrations for 14+ FMI meetings and conferences  Qualify all attendees participating in FMI events and verify/correct registration categories and rates  Planning 30+ small meetings  Travel arrangements for upper management  Proofing of vendor contracts  Managing hotel room block for Executive level conferences  Administration support for the Vice President of Convention  Administrative support of the Meeting Services Department  Data entry and troubleshooting  Payment processing, prepare check requests and sponsorship invoicing  Design and production of registration forms, special event ticketing and other necessary literature.  On-site registration management and meeting reconciliation  Create and maintain registration website  Compile data for meetings reports and maintain an archival history of meetings date/location  Maintain Industry Calendar  Other duties as assigned Independent Lubricant Manufacturers Association Membership Coordinator                     Process new member applications Process applications for Scholarship Program Process membership renewals Administrative support for the Executive Director Administration support for the Board of Directors Update IMIS records Create/update Passwords for IMIS Create meetings in IMIS Coordinate/set up meeting website Assist with the planning of Annual Meeting and Executive Forum Plan President’s dinner at Executive Forum Export/proof/print badges for conferences and in office meetings Maintain/process mailing list & Invoice mailings Maintain/update directory orders Export registration list to be posted on website & registration book Process credit card charges Maintain/File accounts payable & scholarship files Maintain/replenish inventory of office supplies Sort/distribute mail Answer/process phone inquiries The Scheduling Institute Office Assistant Manager                 Alexandria, VA October 2012 – August 2014 Norcross, GA October 2010 – October 2012 Distribute incoming mail for 3 buildings Answer phones/Inquiries Audit & track calls Greet Clients Resolve all building/maintenance issues Research vendors Coordinate office meetings & events Bookkeeping Formulating and enforcing work standards and schedules Tracking new member purchases Audit American Express invoice & receipts Order & distribute flowers weekly to increase employee morale Update desk references w/current offers & promotions Plan and implement office systems, layout and equipment procurement Maintain and replenish inventory Check stock to determine inventory levels  Anticipate needed supplies  Verify receipt of supply  Perform other related duties as required US Census Bureau Payroll Administrator       Alexandria, VA April 2010 – June 2010 Enter new employee information into database Enter timesheets for payroll Filing Answer phones/inquiries Perform interviews/new hires via phone Other duties as assigned EDUCATION/TRAINING TC Williams High School Advanced Diploma Alexandria, VA Customer Service Seminar The Scheduling Institute June 2009 Alexandria, VA June 2012 Windows 8 Training ISG Solutions Alexandria, VA February 2014 Windows Office 2013 Training ISG Solutions Alexandria, VA February 2014 IMIS Training ISG Solutions Alexandria, VA November 2013