Val Louie Arellano

Val Louie Arellano Professional Summary Experienced Technical Project Manager and Strategic Partnerships Leader with 9+ years of success in delivering complex digital projects and managing cross-functional teams across international markets. Proven expertise in stakeholder management, operations oversight, and client success, particularly in agency, SaaS, and enterprise CMS environments, including WordPress and Drupal. Adept in Agile methodologies, PMI standards, and DevOps collaboration. Skilled at bridging technical execution with business strategy, having led projects for government agencies, private organizations, and high-profile global partners. I'm passionate about technology that creates meaningful impact—whether by improving access, empowering users, or helping organizations grow through smart, scalable digital solutions. Work Experience Promet Source, January 2024 – December 2024 Project Manager • • • • Delivered large-scale Drupal CMS web projects of $150,000+ for US federal/state agencies and private organizations across the US and Canada. Operated within a PMO-structured environment using Agile within DevOps teams. Led sprint planning, daily standups, retrospectives, budgeting, and resource management. Ensured compliance with accessibility, performance, and federal security standards. Gentlecore, September 2021 – January 2024 Technical Project Manager • • • • Led a cross-functional team of developers, designers, and writers to deliver digital projects of varying scale and complexity. Managed client onboarding, delivery, QA, sprint retrospectives, project kick-offs, and team coaching. Developed and implemented SOPs across project workflows using ClickUp as the central coordination and tracking tool—boosting delivery efficiency, improving cross-team alignment, and significantly reducing QA revisions and scope miscommunication. Oversaw digital marketing campaigns, including CRM automation, SEO implementation, and email marketing for client growth initiatives. Studio Misfits, August 2020 – August 2021 Project Manager • • Managed high-touch WordPress web design projects for global clients in eCommerce, fintech, higher education, luxury, and creative industries. Owned delivery timelines, quality assurance, and client communications. Sevron Safety Solutions, March 2020 – July 2020 Head of Operations and Marketing • • Led operations and marketing teams and implemented sprint cycles and management tools like ClickUp, HubSpot, and Trello. Managed the execution and promotion of free online safety courses through targeted email and cold outreach campaigns. Dreamscape Networks (acquired by Newfold Digital), February 2015 – March 2020 Strategic Partnerships Manager • • • • • • Increased market share by 20% and brand recognition by 35% across APAC markets via targeted partnership programs, local brand activations, and co-branding campaigns with regional giants like DBS Bank, PayPal, and ONE Championship—growing the region's YoY revenue by 25%. Steered the planning and execution of multichannel go-to-market campaigns, collaborating with internal teams and external partners to ensure timely delivery, local market alignment, and measurable business results. Managed partner onboarding and kick-off calls, retention strategies, and ongoing client success. Oversaw operational logistics, resource planning, and program delivery. Spearheaded improving and implementing internal processes to optimize project delivery, streamline campaign execution, and support the ongoing scalability of partnership operations. Earned two promotions during my tenure, moving from Pay-per-click (PPC) Specialist to PPC Team Lead to Strategic Partnerships Manager. Accenture, September 2012 – January 2015 Analyst • Conducted market research, risk assessments, and business analysis as part of a global consulting team, delivering insights and presentations that supported strategic decision-making for enterprise clients. Taking You Forward Inc., October 2009 – August 2012 Account Manager • Managed client accounts with a focus on renewals, retention, and relationship building—ensuring a positive client experience and contributing to long-term account growth and satisfaction. Eperformax Contact Centers, October 2007 – October 2009 Customer Service Representative Core Skills and Tools Project Management, Account Management, Strategic Partnerships, Process Improvement, Resourcing, Client Success, Agile Methodologies, DevOps, Risk Management, Market Research and Analysis, Digital Marketing, Operations, QA and UAT, Atlassian, Asana, ClickUp, Figma, HubSpot, WordPress, Drupal, Trello, Figma, Microsoft Project, Google Ads, Notion, AI-powered Tools, GoHighLevel, Smartsheet, Salesforce Education and Certifications Coursework Toward a Bachelor’s Degree in Mechanical Engineering | 2006 – 2007 University of San Carlos | Cebu City, Philippines Certifications • Project Management Foundations, Project Management Institute (PMI)-accredited LinkedIn Courses • Online Marketing Foundations, American Marketing Association-accredited LinkedIn Courses • Strategic Partnerships and Building Business Relationships, NASBA-accredited LinkedIn Course