Vaishali Singh

Vaishali Singh   Professional Summary Strong analytical and organizational abilities and possess a flexible & detailed oriented attitude. Excellent communication and interpersonal skills. Team player with strong ability to motivate peers. Adaptable and quick learner with skills to work under pressure. Hands on experience in MS Office. Work History Junior Associate, 09/2019 – 24/05/2021 Wipro Ltd, Mumbai, Maharashtra Conferred with customers about concerns with products or services to resolve problems. Entered customer interaction details in company data to track requests, document problems and record solutions offered. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Order Taker, 10/2018 - 06/2019 Teleperformance, Thane, Maharashtra Took orders from already existing customers. Advised of current inventory. Operations Supervisor, 05/2015 - 06/2017 Siddhesh-Rent-A-Car, Mumbai, Maharashtra Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands. Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts. Handled customer complaints, resolved issues, and adjusted policies to meet changing needs. Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed. Data Entry Operator, 07/2012 – 11/2014 Kennedy Classes, Mumbai, Maharashtra Produced monthly reports using advanced Excel spreadsheet functions. Organized forms, made photocopies, filed records and prepared correspondence and reports. Assisted with receptionist duties, file organization and research and development. Obtained scanned records and uploaded them into the database. Education Master’s in finance, Finance, 01/2021 Welingkar Institute of Management - Mumbai Bachelor's in Commerce, Commerce, 05/2015 Ramniranjan Jhunjhunwala College - Mumbai Higher Secondary Certificate, Commerce, 06/2012 Ramniranjan Jhunjhunwala College - Mumbai Secondary School Certificate, SSC, 06/2010 Swami Dayanand Vidyalya - Mumbai Declaration I do hereby certify that the above information is best of my knowledge and true for reference. Vaishali Singh Thane, MH 400607 - -Skills Good Knowledge of Microsoft office. Basic knowledge of Equity market and Mutual funds. Projects and Assignments Undertaken Completed Project on “Global Warming.” Completed Project on “Physical and Mental Abuse.” Completed Project on “Mergers and Acquisitions- Indian Scenarios 2010 onwards." Achievements Sr. Student's representative under cultural department in RJ college events. Hobbies Book reading. Playing Badminton. Listing Music. Watching Hollywood Shows and Movies. .