UZZIA
AVANZADO
VIRTUAL ASSISTANT
PROFESSIONAL SKILLS
AND TOOLS
Email Management
Calendar Management
Administrative Support
Social Media Management
Data Entry & Research
Google Suite
Microsoft Office
Trello
Ixact Contact
RingCentral
PERSONAL SKILLS
Professional Ethics
Empathy
Communication
Listening
Responsibility
Adaptability
Dependability
Emotional Self-Awareness
Willingness to learn
Customer Service
CONTACT
Email:-Phone: -
ABOUT
I am flexible, disciplined, hardworking and proactive individual with
professional experience in providing excellent quality of service to
customers as well as providing solutions to problems. Customer
service professional with strong ability to multitask, and manage
time effectively. Team player with people skills and a friendly
positive attitude and an individual with strong client relationship and
interpersonal skills and an apt for learning.
WORK EXPERIENCE
BARISTA
Starbucks Philippines | July 2017 - January 2018
Proactively managed and resolved customer concerns
resulting in a high satisfaction rating
Deliver an exceptional guest experience, connecting with
guests to deliver quality handcrafted beverages and food
during all hours of operation, prioritizing the guest's needs
over tasks.
Uphold and maintain the execution of the Food and Beverage
standards, all Starbucks brand and food safety brands
Demonstrate a culture of ethical conduct, safety, and
compliance
GENERAL VIRTUAL ASSISTANT
VirtuDesk | December 2021 - March 2022
EDUCATION
BACHELOR OF SCIENCE, HOTEL
AND RESTAURANT
ADMINISTRATION
Lyceum of the Philippines
University - Laguna
2015 - 2020
Social Media Management
Email Marketing, Newsletters
Database and CRM Management
Clean-up and update their website
Update online profile
Data entry
