Uzoigwe Loveth Chizoma
Port Harcourt,Rivers state --
A dedicated,trained virtual assistant with over 5years experience in customer service and relationship management with proven records in handling customers complaints,issues,enquiries.Showing exceptional administrative and organizational skills. Proficient in appointment setting, email management,lead generation, calendar management,data entry.
WORK EXPERIENCE
- United Bank For Africa (UBA)
(Customer service/X-Change Cards Sales Representative)
Handling customer inquiries and complaints
Opening customers account.
Printing of monthly and offcycle statements.
Sales representative with the responsibility of issuing the virtual X-Change card to our bank customers and other bank customers.
Meet and exceed the target of customers using the X-Change card.
Communicate with customers and educate them on how to use the X-Change cards.
Ensured proper registration and documentation of customers using the X-Change cards.
-. OASIS INSURANCE
( Insurance marketer)
I Interfaced with customers and gave financial advice on insurance matters.
Ensure that customers premium is submitted on time and payment made to customers on time at the end of an insurance policy.
- Teaching
Interact with students daily
Coordinate students activities class and outdoor activities.
Impact knowledge to students on my assigned subject through effective communication.
Organize and administer test to assess students performance termly.
SKILLS: Appointment setting,scheduling ,data entry,Hub spot amongst others
EDUCATION- Rivers state polytechnic - Holy Rosary Secondary school ( WAEC, -. St Paul's primary School harcoutSa(First School leaving Certificate)