Uzoamaka

Uzoamaka

$15/hr
Dependable & Detail-Oriented Customer-Centric Tech Virtual Assistant
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Enugu, Enugu, Nigeria
Experience:
4 years
UZOAMAKA OKOLI Nigeria | 41, Ochi Str., Achara Layout, Enugu, Enugu State | - Gmail | LinkedIn | Upwork SUMMARY Dedicated professional passionate about helping startups and business owners optimize their productivity. I specialize in providing detail-oriented Virtual Assistant services, conducting meticulous online research, and handling data cleaning and entry expertly. My commitment to efficiency and accuracy enables me to support clients in achieving their goals. Additionally, I am actively blazing trails toward becoming a Cloud Computing Specialist, combining my diverse skill set to drive success for businesses. EDUCATION University of Nigeria – Nsukka, Nigeria​ MLS, Library and Information Science SKILLS ●​ Project Follow-Up ●​ Client Communication ●​ Document Preparation ●​ Community Management ●​ Research and Analysis ●​ LinkedIn Outreach ●​ Email Management ●​ Files Organization April 2019 – December 2022 ●​ Data Validation and Cleaning ●​ Lead Generation ●​ Meeting Scheduling WORK EXPERIENCE General Assistant [Freelancing]​ June 2023 - Present Next Vacay – Georgia, United States​ ●​ Diligently supervised project progress, which included follow-ups to ensure the timely completion of tasks and projects, resulting in a 20% increase in overall project efficiency and a 15% reduction in project delivery times. ●​ Conducted essential research for the leadership team, delivering key insights and data-driven recommendations that contributed to informed decision-making and strategy development. ●​ Acted as the "Slack and Notion police," monitoring all mentions of the leadership team and systematically placing requests from these mentions in a central database. This process streamlined communication and improved team coordination, resulting in a 30% increase in information accessibility and a 15% reduction in response times. ●​ Assisted the technical team in coordinating technical tasks, ensuring that all tasks ready for testing were brought to the attention of the testing team, which led to a 25% increase in testing efficiency. ●​ Played a vital role in monitoring critical and high-tech issues, ensuring swift resolution by directing the technical teams to address them promptly, contributing to a 20% reduction in critical issue resolution times. ●​ Provided valuable support to the marketing team by coordinating and meticulously double-checking all marketing newsletters against a checklist before publication to ensure that all criteria were met and to verify errors. This process resulted in a 10% increase in marketing campaign effectiveness and compliance. ●​ Helped the social media team in sourcing content that they could use in creating social media content, enhancing content variety and engagement with the audience. Virtual Assistant/Community Manager [Freelancing]​ June 2022 - September 2023 EA’s Guardians – Berlin, Germany​ ●​ Expanded an active Slack community through nurturing and increased membership. ●​ Facilitated ideal matches between clients and freelancers, resulting in a 30% increase in successful placements and improved client satisfaction. ●​ Maintained effective communication with freelancers, ensuring seamless collaboration and timely response to client needs. ●​ Followed up with project creators to ascertain the status of a project, enhancing project tracking and ensuring project milestones were met on time. ●​ Followed up with members who had been assigned a project to be sure they were reporting finances from the project and making sure that invoices were sent and sorted, resulting in improved financial transparency and project management. Virtual Assistant/ Lead Generation Specialist [Freelancing]​ Nimitz Medical Holdings – Philadelphia, United States May 2022 - August 2023 ●​ Conducted LinkedIn outreach using the founder's account to establish connections with 100+ professionals, leading to a 30% increase in positive responses and engagement. ●​ Meticulously scheduled and organized 50+ meetings between the founder and potential prospects, resulting in productive interactions and paving the way for business growth. ●​ Played a crucial role in data cleaning, research, and entry, ensuring the accuracy and reliability of over 20,000 pre-generated leads by validating all data points. This process contributed to improved data quality and enhanced the effectiveness of lead generation efforts. ●​ Assisted in training and mentoring over eight team members for similar job functions, resulting in a 20% increase in team efficiency and ensuring the seamless execution of project tasks. David Bundi Studios LLC​ Admin Assistant/ Digital Archivist – Colorado, United States January 2021 - June 2023 ●​ Conducted thorough research, resulting in the compilation of comprehensive reports that informed key business decisions. ●​ Managed digital archives, leading to a reduction in the time required for document access and a decrease in instances of lost or misplaced data. ●​ Facilitated seamless client communication by ensuring timely responses and maintaining the founder's inbox and calendar. ●​ Implemented and maintained an efficient office organization system, reducing document retrieval times by 30% and enhancing overall workplace productivity.
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