Utpal Chaturvedi

UTPAL CHATURVEDI-| - PROFESSIONAL SUMMARY Senior Project Manager/ Business Development Manager/Product Owner//Delivery Manager/Techno Functional Manager/Engineering Manager/Business Analyst//Scrum Master with 17 years of extensive experience in developing solutions for domains like Telecom, Banking,Accounts, Finance, e-Learning,Aviation, Insurance and ERP A multi-talented Senior Manager skilled in developing, executing, and directing key improvements to enable business enhancements and growth. Adept at managing reporting, budgeting, and compliance processes while collaborating with executive leadership to achieve organizational goals. Recognized for superior skills in planning, negotiation, and solving complex problems across diverse projects. Spearheaded cross-functional teams to implement business strategies, driving significant improvements in operational efficiency and achieving substantial cost savings. Successfully developed and executed risk mitigation frameworks, ensuring full compliance with regulatory standards and reducing audit findings. Industry expertise includes business process re-engineering, ERP, agile methodologies, project management, cost estimating, financial accounting, capital planning, and contract analysis. Experienced in defining, developing, and testing applications while aligning technology initiatives with business objectives. Consistently delivers results through process optimization, risk mitigation, and team-building expertise, supported by cross-functional collaboration for seamless project execution. CORE COMPETENCIES Project and Delivery Management: Scrum Master/Agile Coach, Data Modeling, Delivery/Project/Engagement/People Management, Strategic Planning, Risk and Dependency Management. Business and Process Management: Business Performance Management, Partnership Development, Revenue Forecasting, Budget and Contract Management, Customer Relationship Management (B2B/B2C). Data Analytic and Reporting: Data Analytic, Pre-Sales (RFP/RPQ/RFI), Negotiation and Conflict Resolution, Operations Planning, and Supply Chain Management. Agile and Waterfall Expertise: Scrum, Kanban, Lean methodologies,SDLC TOOLS, TECHNOLOGIES, PLATFORMS, AND DATABASES Project and Collaboration Tools: Confluence, Jira, DevOps, MS Project, MS Visio, SnowFlake, Power BI, Python, Advanced MS Excel, AI Tools. Document Management Systems: Quadient Inspire, SmartComm, OpenText Exstream, Documaker (Legacy/Studio), Adobe Experience Manager (AEM). Development and Automation: Hadoop, Jenkins, Nexus, Bitbucket, Ninjago, Java, JavaScript, AWS, AWS,OpenText Prov, ECM - Documaker, Quardient, SmartComm,Open Text Insurance and SAP Tools: SAP FICO, ABAP, Fiori, Bedrock,Guidewire, Query Tool. Databases: SQL Server, Oracle, MS-AHANA Methodologies: Waterfall, Scrum-Agile, Kanban. CERTIFICATIONS AND TRAINING SAFe Agilist Certification – Proficient in Scaled Agile Framework (SAFe) methodologies. SCM/Scrum Certification – Expertise in Scrum principles and Agile project management. SmartComm Training – Specialized in Smart Communications tools and solutions. Power BI Training – Advanced skills in data visualization and analytic using Power BI. iEvolve Lean Certification – Certified in lean principles for operational efficiency. People Management Program – Comprehensive training in leadership and people management. Toastmasters: Front Street Speaker/Toastmaster – Best Speaker Award. Certificate of Excellence: CMMI DEV & SVC V1.3 Level 5 Appraisal – Recognized for exceptional contributions to process improvement. EDUCATION Master of Computer Applications (MCA) – New Delhi. Bachelor of Commerce (B. Com) – New Delhi. TOTAL EXPERIENCE: 17 years of experience. Capgemini India – Hyderabad | May 2015 to June 2024 (9 years) IGATE Global Solutions Ltd, Hyderabad | March 2007 to April 2015 | (8 years) CLIENTS WORKED WITH Smart Communications, USA | Vanguard, USA | Swift, Belgium | Liberty Mutual, USA | Nordea, Sweden/Denmark | Royal Bank of Canada, Canada | Honeywell, Global | Georun, France Senior Manager | Capgemini India – Hyderabad | May 15 – Current Key Responsibilities and Achievements Leadership and Management: Managed Delivery, Project, Engagement, and People Management initiatives with a focus on efficiency and quality. Directed cross-functional product development teams across the SDLC, ensuring timely and high-quality deliveries. Mentored engineers, fostering technical growth and career development through structured coaching. Team leadership, conflict resolution, budget monitoring, and workflow optimization. Data Analytics and Reporting: Developed interactive dashboards and reports using Power BI, transforming complex data into actionable insights. Skilled in data modelling, DAX, and Power Query to deliver visually compelling reports for decision-making. Process and Quality Improvement: Spearheaded initiatives to enhance output quality, ensuring exceptional customer experiences. Defined and enforced robust coding standards and engineering best practices, reducing technical debt and improving accountability. Technical Expertise: Contributed to architecture and design reviews, coding, and defect triaging, dedicating 40% of the time to technical tasks. Championed automation across development pipelines, enhancing efficiency and streamlining workflows. Agile Methodologies: Ensured effectiveness of Scrum, Agile, and Kanban processes by implementing best practices, and improving team efficiency and delivery timelines. Stakeholder Collaboration: Partnered with product managers and stakeholders to align business requirements with technical deliverables. Acted as a bridge between engineering teams and stakeholders, mitigating risks and ensuring smooth execution. Supply Chain, Customer Relationship and ERP Expertise: Leveraged ERP systems to automate supply chain operations, improving data accuracy and visibility. Applied IT solutions like inventory management software and real-time tracking systems to optimize decision-making. Sector Expertise: Extensive experience in insurance and banking, specializing in financial process optimization, risk management, and regulatory compliance. Incident Management: Provided technical leadership during incidents, conducting root cause analysis and ensuring system stability. Oversaw deployment processes, ensuring reliable and efficient product launches. Testing and Validation: Collaborated with platform test teams for comprehensive product validation, ensuring seamless customer experiences. Project Leader/Manager | IGATE Global Solutions Ltd, Hyderabad | Mar 07 – Apr 15 Key Responsibilities and Achievements Team Leadership and Management: Led a team of 20-30 members, ensuring efficient project execution and high-quality deliverables. Conducted regular team meetings to discuss progress, address challenges, and identify areas for improvement. Coached, mentored, and trained team members to enhance their performance and skills. Template Development and Maintenance: Managed the analysis, design, development, and maintenance of approximately 4,000 templates across various business units using Oracle Documaker (10.2 to 12.5). Operational Excellence: Developed and implemented strategies to enhance customer satisfaction and loyalty. Established streamlined workflows and processes to improve operational efficiency. Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards. Conflict Resolution and Compliance: Resolved employee conflicts by guiding company policies and procedures. Ensured compliance with applicable laws, regulations, and industry standards. Process Improvement and Technology Implementation: Introduced new technologies to optimize operations, reduce costs, and improve customer service. Organized special events, including conferences and training sessions, to support employee development. Vendor and Contract Management: Managed vendor relationships, negotiated contracts, and ensured timely delivery of goods and services. Reviewed contracts to ensure alignment with organizational goals before approval. Reporting and Record Management: Prepared monthly operational performance reports for senior management. Maintained accurate records of employee attendance, payroll, and vacation requests. Leadership During Change: Provided guidance and leadership during periods of organizational change or crisis, ensuring team stability and performance.