Utkarsha Saswadkar

ABOUT :

Utkarsha is a fun-to-work-with workaholic with 6 years of experience in product management. She has a strong background in product onboarding, customer interaction and product management. She is seeking for opportunities to work on building products focused on customer needs. She has expertise in coordinating all facets of product development, from requirement gathering, sprint planning and final product delivery. She has proven success in working with multifunctional teams to achieve product goals and achieve a high-degree of customer satisfaction.

CORE QUALIFICATIONS :

• Product Management
• Requirement Gathering
• UI/UX Design (Draw.io, Figma)
• Sprint Planning (Azure Devops, JIRA)
• Stakeholder Management
• Customer Relationship Management (Salesforce)
• Change Management
• Technical Documentation (MS Office, VSCode)
• SQL DML Operations
• Data Analysis

EXPERIENCE

Designation : BUSINESS ANALYST

Company : EXXAT

Years of Experience : 6 years (August 2015 - Present)

• Act as a liaison between the US and India team
• Gather, analyze and prioritize requirements from the US team
• Maintain product backlog, plan sprint activities(Daily standups, sprint plans and retrospectives) for product development.
• Remove impediments and ensure the sprint is executed as planned.
• Reprioritize sprint scope to incorporate urgent requirements within sprints.
• Communicate with customers to onboard/assist them with the product on the operations side.
• Work with the support team to check escalations.
• Write basic SQL queries to mine existing data and understand product usage.
• Analyze data to make better product decisions.

PROFESSIONAL ACHIEVEMENTS

ATTENDED USER CONFERENCES (US) OCT 2018

Attended the user conferences (Cohere) at Anaheim, CA and Jacksonville, FL in Oct 2018

INDIA TEAM CHAMPION 2017 - 2018

For outstanding performance, efficiency and coordination with the US Team and Customers