Usoegbu Chika

I am an experienced customer support personnel with a proactive mindset and one which focuses on customer satisfaction. I have good English communication skills as well as unbeatable listening skills. With four years experience as a customer service representative, I am a certified Customer Service Foundation and Problem Solving And Troubleshooting holder. I also have an understanding and usage of the latest tools in e-commerce like Slack, Zendesk, Intercom, CRM, and Teams