Usman

Usman Wasif - Hill View Aoartment, Block D, NorthNazimabad., Karachi, Pakistan WORK EXPERIENCE SKILLS Call Center Representative Nexus Cooperation MIcrosoft Office 12/2020 - 11/2021, Private company for handling international call Karachi Search Engine Optimization (SEO) Search Algorithm Achievements/Tasks Customer handling and Objection handling for clients. Link Building Hyper Text Markup Language (HTML) Provide support on call/text or via remote session Cascading Sheet (CSS) Manage large amount of incoming calls or texts. JAVASCRIPT (JS) Build sustainable relationships of trust through open and interactive communication. REACT ANALYTICAL HANDLER Strong negotiation and influence the clients. Taking ownership of user end issue reported to seeing problem through resoultion. INTERPERSONAL PROBLEM SOLVING SQL Database Intern Afroze Textile Industries CERTIFICATION 06/2018 - 08/2018, Karachi Afroze Textile Industries (Pvt) Ltd has four decades of manufacturing and marketing experience. The company was founded by Late Mr. Mahboob Alam Lari. Introduction to Search Engine Optimization from the University of California (10/2020) Achievements/Tasks Collect and process log events from multiple data sources to support the implementation of their distributed system. Design data schema & optimization of SQL/NoSQL database system. Enterprise System (01/2022) LANGUAGES Ensure all issue are properly logged and resolve in timely manner. Provided support for a large SQL Server Database environment. Urdu SQL server (troubleshooting, debugging, tuning, and optimization of SQL queries and stored procedures. English EDUCATION Movie Karachi,Pakistan Course Software Engineering Intermediate (Pre-Engineering) Government Dehli College 08/2016 - 05/2018, Karachi Course Pre-Engineering Matriculation Imam Hasan Public School 04/2014 - 04/2016, Course Computer Science Professional Working Proficiency INTERESTS Bachelor in Science (Software Engineering) Sir Syed University of Engineering and Technology (SSUET) 11/2018 - Present, Native or Bilingual Proficiency Karachi, Pakistan Football Music Tennis