Useneno Gideon Etuk

USENENO GIDEON ETUK Uyo, Akwa Ibom, NIGERIA https://www.linkedin.com/in/useneno-gideon |-|- PROFESSIONAL SUMMARY I am a highly skilled and organized Administrative Assistant with over two years of experience, providing top-notch administrative support to clients across various industries to optimize daily operations. I demonstrate proficiency in using a variety of digital tools such as microsoft office suite, google workspace, CRM platforms and other platforms to perform tasks efficiently. Recognized for excellent communication, problem-solving abilities and maintaining confidentiality. Adept at managing tasks such as scheduling, email management, data entry, customer services to streamline operations, enhance productivity and contribute to the organization’s success. CORE SKILLS Administrative support Problem-Solving and Resourcefulness Attention to Detail Adaptability and Flexibility Effective Communication and Collaboration Time Management and Organization Trustworthiness and Reliability Research and Analysis Customer Service and Client Management Self-Motivation and Discipline TECHNICAL SKILLS Proficient in Microsoft Office suite and Google Suite workspace tools Customer relationship management software (Salesforce, HubSpot) communication platforms (Slack and Zoom) Data management Email management Scheduling and calendar management WORK EXPERIENCE Virtual Support Assistant (Remote) Digital Witch IT Academy (September 2023 - October 2024) Key Responsibilities: Virtual event planning and coordination Digital correspondence and mail management Virtual assistant tasks (scheduling and reminders) Document management and organization Administrative assistant, Kings Kid High school, Uyo, Nigeria (September 2021 - September 2023) Key Responsibilities:  Reduced administrative costs by 25% Increased productivity by 30% Successfully coordinated 10+ events  Maintained 99% schedule accuracy  Developed and implemented effective filing systems Administrative Assistant, Franet System, Uyo, Nigeria (January 2017 - January 2019) Key Responsibilities: Answered and directed phone calls and responded to emails Managed office supplies, inventory, and maintenance.  Assisted with budgeting, invoicing, and expense reports. Coordinated training sessions and workshops Administrative Assistant, Tuskwell Systems (January 2016 -December 2016) Key responsibilities: Provided administrative support to senior executives, including scheduling appointments, travel arrangements, and correspondence.  Managed and maintained confidential and sensitive information.  Coordinated meetings, conferences, and special events.  Developed and implemented effective filing systems, both physical and digital.  Prepared and edited documents, reports, and presentations. EDUCATION University of Uyo, Akwa Ibom State, Nigeria History and International Relations Bachelor of Art Degree (B.A) CERTIFICATION  Digital Witch Community Support Certificate in On-demand IT skills