Ureche Marian

ID #- | Last update: 21 Nov 2016 | Last access: 20 Dec 2016 | Last applied: 20 Nov 2016 URECHE MARIAN CRISTIAN Web Hosting Technical Support - Level 1 - SC Elvsoft SRL Age 26 from Cluj Napoca, not married - available Anytime Contact details Email:- Tel:- Address: Aleea Micus, Nr.1, Ap.68 Professional objective I want to have a stable job ! Professional experience Experience by Telecommunications : 2 years and 3 months departments Sales: 11 months IT Software : 1 year and 2 months Oct 2015 - present Web Hosting Technical Support - Level 1 - SC Elvsoft SRL 1 year and 3 months Cluj-Napoca | IT Software | IT / Telecom - Provide level 1 technical support for company clients via email and phone ( Elvsoft & IntoVPS) ; - Monitoring servers; - Engaged in improving technical solutions and improve services in general ; Acquired skills and knowledge: CentOS, Bash, Wordpress, Ubuntu, Plesk, openvz, Linux Server, whmcs, cpanel/whm, openstack, PHP & MySQL Feb 2015 - Oct 2015 Senior Technical Help Desk Specialist - UPC Romania 9 months Cluj-Napoca | Telecommunications | IT / Telecom - Receiving and resolving technical nature calls ( questions , complaints) reported by the client , in accordance with the processes , procedures and company rules - Use applications developed for diagnosing complaints VoIP , DTV and broadband , providing immediate resolution of the appeal . It provides customer support for device configuration , so the service will be functional. - Present and sell company services directly to customers via phone ; - Participate with specific analysis examined reports and other information to quickly identify problems and customer feedback - Provide team feeddback and updates Acquired skills and knowledge: Microsoft Word/Excel/Power Point/Outlook/ Other application used by the company Aug 2013 - Jan 2015 Technical Help Desk Specialist - UPC Romania 1 year and 6 months Cluj-Napoca | Telecommunications | IT / Telecom - Receiving and resolving technical nature calls ( questions , complaints) reported by the client , in accordance with the processes , procedures and company rules www.ejobs.ro- CV Ureche Marian Cristian | Pag. 1/3 - Use applications developed for diagnosing complaints VoIP , DTV and broadband , providing immediate resolution of the appeal . It provides customer support for device configuration , so the service will be functional. - Present and sell company services directly to customers via phone ; - Participate with specific analysis examined reports and other information to quickly identify problems and customer feedback Acquired skills and knowledge: Microsoft Word/Excel/Power Point/Outlook/ Other application used by the company Aug 2012 - Jun 2013 Partner Sales Consultant B2B Vodafone-PART TIME - Active Power Solutions 11 months Cluj-Napoca | Sales | IT / Telecom - Presentation , promotion and sales achievement by phone products portfolio by business segment - Resolving any issues arising from the client , in collaboration with other departments ; - Developing customer relationship ( loyalty , maintenance, upselling ) - Participation in achieving sales targets Acquired skills and knowledge: Microsoft Word/Excel/Outlook Education 2014 - present Master's degree - "Babeș-Bolyai” University Field: Geography, Degree: Geomatics | Cluj-Napoca 2009 - 2013 College / Bachelor's degree - USAMV Cluj-Napoca Geodetic Engineering | Cluj-Napoca 2005 - 2009 High School - "Andrei Muresan" College Mathematical - Informatics | Bistrita Skills General skills Programming: C++ / Python / Java - intermediate / Autocad / ArcGis /Operating systems : Windows XP-7-8, Linux CentOS, Linux Ubuntu, TopoLT, Linux Skills from work experience Microsoft Word/Excel/Outlook, Microsoft Word/Excel/Power Point/Outlook/ Other application used by the company, CentOS, Bash, Wordpress, Ubuntu, Plesk, openvz, Linux Server, whmcs, cpanel/whm, openstack, PHP & MySQL Foreign languages French - Beginner, English - Advanced Other info Trainings Command Line Essentials: Git Bash for Windows period May 2016 - Jun 2016 This course is designed to cut academic theory to just the key concepts and focus on basics tasks in the Bash command line in order to be productive quickly. Students can expect to learn the minimum needed to start using the Bash shell in less than an hour. www.ejobs.ro- CV Ureche Marian Cristian | Pag. 2/3 Certifications L1 cPanel Base: Technical period Jan 2016 - Jan 2016 Technical Certification for cPanel Hobbies sport, hacking (white), reading Driving license Category B acquired on 22 May 2008 Desired job Job type Career level Desired salary Full time, Part time, Summer Job MID-LEVEL 3000 RON Desired city Desired job's department Desired industry Cluj-Napoca Construction / Facilities , International Advertising / Marketing / PR, trading, Internet / e-Commerce, IT Education / Training, IT / Telecom, Hardware , IT Software , Media / Internet, Services, Sport / Telecommunications , Transportation Beauty / Spa, Tourism, Transport / / Distribution Logistics / Import - Export www.ejobs.ro- CV Ureche Marian Cristian | Pag. 3/3