Unwana Joshua

Unwana Joshua

$12/hr
Customer Support Specialist | Zendesk | Email and Live Chat Support | Available Full Time Remote.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Ikot Ekpene, Akwa Ibom, Nigeria
Experience:
1 year
About

I am a dedicated and customer-focused professional with experience in customer support and front desk reception. I have developed strong communication and problem-solving skills through handling customer inquiries, resolving complaints, and ensuring a positive client experience.

In my previous roles as a customer support representative and receptionist, I managed high volumes of interactions, maintained organized records, and provided timely, effective solutions. I am skilled at active listening, multitasking, and maintaining professionalism under pressure. My goal is always to create a welcoming environment and build trust with customers while delivering efficient and reliable service.

Languages
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