Una Gates

Una Gates -Whangarei - https://www.linkedin.com/in/unagates/ __________________________________________________________________________________ CAREER SUMMARY Disciplined and systematic professional who thrives in high-pressure, team-based atmospheres. I am a resourceful person who will utilise my outstanding skill set and years of experience to ensure that the tasks are well-organised and completed on time. Analytical and detail-oriented, I produce outstanding results in a deadline-driven environment. Resourceful professional who optimises procedures and overseas operations. Focused on attentively assisting staff and customers and identifying opportunities for improvement. __________________________________________________________________________________ SKILLS • • • • • • • Business Administration • Finance Administration • Payroll Administration • Microsoft Office applications • Time Management • Problem-Solving • Business process and procedure re-engineering Project Management Project Lifecycle Inventory Control SAP Experience, Xero Workflow Planning Decision-making and Problem solving PERSONAL SKILLS • Able to organise • Able to prioritise • Organisation and planning • Able to prioritise and Discretion • Good communicator and Listener • Able to work well in a team environment • Able to solve problems and show initiative • Friendly and approachable __________________________________________________________________________________ WORK HISTORY Radius Care – Potter Home Whangarei Radius Care invests in world-class aged care homes and exceptional people to deliver unparalleled levels of care. Office Manager 1 Nov 2022 - Present Maintained filing system for medical records, correspondence and other documents. Ordered supplies and equipment to maintain adequate inventory levels. Provided administrative support to the management team. Answered phone calls, responded to emails and coordinated courier services. Resolved customer inquiries promptly while maintaining positive relationships with clients. Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel or residents. Provided training to new hires on policies and procedures. Completed reconciliations of petty cash, and comfort funds (Resident Funds). Capture timesheets Una Gates - –- Page 1 of 4 Phoenix Windows and Doors Whangarei Phoenix Windows and Doors is one of the largest manufacturers of windows and doors in New Zealand. Office Manager 28 Sept 2021 – 13 Oct 2022 Coordinating the planning-to-completion process end-to-end and assuring the timely updating of the Project System. Ordered Office supplies and PPE to maintain adequate inventory levels. Provided administrative support to the management team. Answered phone calls, responded to emails and coordinated courier services. Resolved Suppliers, Builders, Installers and Public inquiries promptly while maintaining positive relationships with clients. Managed front desk operations including greeting visitors, and answering questions. Provided administrative support to the sales team by preparing and organising customer data. Managing Job Folder - Creating to completions including archiving, Working with Suppliers, Builders, Installers and the Public. Processing time report of staff. Managed fleet inventory by arranging for regular servicing and replacements when needed. Health and Safety documentation. Capture timesheets. Northland Transport Kerikeri Northland Transport has experience in civil construction including earthworks, asphalt surfacing, roading, road repairs, retaining walls, slip repair, installation and repair of stormwater, drainage and general infrastructure. Project Coordinator 1 Feb 2021 – 13 Sept 2021 Provided administrative support. Processed payments to suppliers Month end payment claim processing. Support the completion of timesheets and expenses. Generate invoices for payment. Broadspectrum/Ventia Kaikohe Ventia provides asset inspection, monitoring, operations and maintenance to retail water networks, treatment plants, pump stations, desalination and catchment assets. Snr Office Admin 10 Feb 2020 – 25 Jan 2021 Processed payments to suppliers promptly and accurately using accounting software – SAP. Generate invoices for payment. Provided administrative support for senior management team members. Answered phone calls from customers, clients, or other departments within the organisation. Resolved payment discrepancies with vendors and suppliers. Aurecon Group Newmarket, Auckland Project Coordinator Oct 2018 – June 2019 Aurecon consulting engineers use their engineering expertise to provide advisory, design, delivery and asset management services to bring ideas to life. Achievement • Applied macros in Excel for automatisation to contractor’s payment claim Provided administrative support to project staff including typing letters, reports; photocopying; scanning documents, minutes and agendas. Month end payment claim processing. Support the project leaders and director. Track bids and proposals and support the project team with their tender preparation, Support the completion of timesheets and expenses. Coordinated travel arrangements, including flights, hotels, and car rental reservations. Una Gates - –- Page 2 of 4 Dominion Constructors Mt Wellington, Auckland Store Administrator Aug 2017 – Sept 2018 Dominion Constructors is a well-established, privately owned construction company offering construction solutions to all sectors of the industry as the main contractor, a lead subcontractor or in a partnership role. Achievement • Assisted in process and procedure from paper-based purchase orders to electronic purchase orders to achieve an electronic three-way match of the PO, delivery docket and supplier invoice. Capture timesheets for Sub Contractors. General office administrative support, Generate Purchase Orders for Inventory/Consumables/Repairs. Transfer tools & PPE & consumables on request. Processed invoices, payments, and statements promptly. Performed daily, weekly, or monthly reconciliations of inventory balances as required by management. Reviewed purchase orders against invoices to ensure items were received correctly. Ensure accuracy of stock levels. Coordinated with suppliers and vendors for timely delivery of goods. Managed fleet inventory by arranging for regular servicing and replacements when needed. Vodacom – South Africa Midrand, South Africa Project Leader Mar 2007 – Dec 2015 Vodacom is a leading and purpose-led African connectivity, digital and mobile network. Vodacom is majorityowned by Vodafone, one of the world’s largest communications companies by revenue. Achievement • Created a User Guide and Training Manual about Fibre Optic Provisioning. Provide training to team members. • Coordinated the planning and developing process, procedure and system to accommodate Fibre Optic Infrastructure • Coordinated and led the planning and developing process, procedure and system for ESP (External Supplier Portal) Quote Managed and coordinated microwave, Fibre and Leased Infrastructure (E1, Broadband and Diginet) regional roll-out projects. Managing the planning-to-completion process end-to-end and assuring timely updating. Managed quotes, purchase orders, completing documentation, invoicing and payment processing operations. Kept project on schedule and within budget. Liaised with internal organisation, clients and suppliers, and maintained open communication lines on project phases. Coordinated project meetings and confirmed relevant stakeholder awareness of tasks, goals and project timelines. Managed a minimum of 1022 projects each year while maintaining adherence to budget, schedule and scope requirements. Communicated with team members to keep the project on schedule. __________________________________________________________________________________ Una Gates - –- Page 3 of 4 QUALIFICATIONS University Of Pretoria - Pretoria | Certificate Project Management, 2008 Pass with Distinction University Of Pretoria - Pretoria | Certificate Business & System Analysis, 2003 University Of Pretoria - Pretoria | Certificate Logistic, 2002 Pass with Distinction Damelin - Pretoria | Diploma Bookkeeping, 1996 Pass with Distinction ________________________________________ INTERESTS • Ballroom and Latin American Dancing • Candle Making ________________________________________ REFEREES Available on Request Una Gates - –- Page 4 of 4